Sign upLog in
See more jobs

Patient Registration Representative

ICONMA, LLC
  • Fountain Valley, CA
  • $18.97–$23.46 Per Hour
  • Instant Apply
14 days ago

Job Description

Our Client, a Healthcare company, is looking for a Patient registration rep for their Fountain Valley, CA location.
 
Responsibilities:
  • It is expected that the employee demonstrate behavior consistent with our core values: Integrity, Accountability, Best Practices, Compassion and Synergy.
  • The employee shall support Orange Coast Medical Center’s strategic plan and participate in and advocate performance improvement/patient safety activities. 
  • The Registration Representative is under the direction of the Supervisor/ Manager and is responsible for completing all registrations of patients presenting for procedures, admissions, outpatient and ER visits.
  • The Representative must obtain and verify demographic and insurance information so that the patient can be accurately identified and billed for their services.
  • The Registration Representative is responsible for collecting and posting the patients financial responsibility in Epic and immediately dropping the payment in the safe or locked cash drawer.
  • Excellent customer service must be maintained with all patients, visitors, clinicians, and co-workers.
  • Communicates effectively in written and verbal form.
  • Adheres to department policy of using two patient identifiers.
  • Avoids HIPAA violations by choosing correct MRN and interviews, registers, and pre-registers patients timely and accurately in Epic.
  • Ensures all registration forms are complete, signed, and scanned.
  • Enters notes in Epic as required.
  • Provides excellent customer service using Simply Better and AIDET principles.
  • Collects and posts payments timely and accurately. Immediately drops payment in safe or cash drawer.
  • Maintains registration accuracy rate of 95% or better.
  • Monitors and manages work queues.
  • PBX: answers calls timely, professionally, and routes calls appropriately.
  • Ability to understand and follow all emergency codes and alarm paging protocols.
  • Ability to be at work and be on time.
  • Ability to follow company policies, procedures and directives.
  • Supports department performance improvement activities. (Meetings, employee engagement survey, education, and training activities).
  • Ability to interact in a positive and constructive manner.
  • Ability to prioritize and multitask.
 
Requirements:
  • General knowledge of insurance payors: PPO, HMO, POS, EPO, Medicare, Medi-Cal, & CalOptima.
  • General computer skills required including electronic medical record and Microsoft Office.
  • Knowledge of medical terminology.
  • Preferred Skills & Experience:
  • One to two (1-2) years Medical Office/Admitting/Registration or equivalent healthcare experience preferred.
  • Bi-lingual (English/Spanish, or English/Vietnamese) preferred.
  • Preferred Education:
  • High school graduate preferred.
  • Medical Terminology related course or certificate preferred.
  • Languages:    
  • English Read   Write   Speak
  • Skills Required
  • Computer Data Entry
 
Why Should You Apply?Why Should You Apply?

Numbers & Facts

LocationFountain Valley, CA
Salary$18.97–$23.46 Per Hour

Skills

  • Best Practicesunmatched
  • Communication Skillsunmatched
  • Computer Skillsunmatched
  • Customer Support/Serviceunmatched
  • Data Entryunmatched
  • Demographicsunmatched
  • Electronic Medical Recordsunmatched
  • English Languageunmatched
  • Epic Systemsunmatched
  • Establish Prioritiesunmatched
  • Financial Managementunmatched
  • HIPAA (Health Insurance Portability and Accountability Act)unmatched
  • Health Maintenance Organization (HMO)unmatched
  • Health Planunmatched
  • Healthcareunmatched
  • High School Diplomaunmatched
  • Insuranceunmatched
  • Medi-Calunmatched
  • Medical Billingunmatched
  • Medical Officeunmatched
  • Medical Office Administrationunmatched
  • Medical Terminologyunmatched
  • Medical Treatmentunmatched
  • Medicareunmatched
  • Microsoft Officeunmatched
  • Multilingualunmatched
  • Multitaskingunmatched
  • Outpatient Careunmatched
  • PBX (Private Branch eXchange)unmatched
  • Patient Careunmatched
  • Patient Registrationunmatched
  • Patient Safetyunmatched
  • Performance Managementunmatched
  • Preferred Provider Organization (PPO)unmatched
  • Spanish Languageunmatched
  • Strategic Planningunmatched
  • Telephone Skillsunmatched
  • Time Managementunmatched
  • Vietnamese Languageunmatched

Level up your application

Professional resume templates

Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

Free resume templates

Resume Builder

Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

Resume Builder