Patient Scheduling Coordinator (Part-Time, Evenings)

Patient Scheduling Coordinator (Part-Time, Evenings)
Health Link Home Health & Hospice, San Francisco, CA
$20.00/hour | Monday–Friday, 4:00 PM – 8:00 PM | On-site

Health Link is looking for a friendly, clear communicator to join our scheduling team. You'll be the voice our patients hear when we call to confirm their home health visits. Your job is to make sure every patient knows who's coming, when, and what to expect.

What you'll do

• Make outbound calls to patients and families to confirm and coordinate home health visits
• Answer patient questions about upcoming visits and pass concerns to the right team member
• Reschedule visits and keep the schedule accurate
• Work closely with our clinicians and office team so patients get a smooth, consistent experience

What we're looking for

• Excellent spoken English and a warm, patient phone manner, especially with older adults
• Comfortable making a high volume of calls
• Organized, detail-oriented, and reliable
• Basic computer skills (scheduling software, email)
• Bilingual English and Spanish is a plus
• Healthcare or home health scheduling experience is a plus but not required

Schedule & Pay

• Part-time, Monday–Friday, 4:00 PM – 8:00 PM
• $20.00 per hour
• On-site in San Francisco, CA

Why Health Link?
You'll help patients feel cared for before a clinician even walks through the door, and you'll be part of a team that cares about getting it right.