Patient Service Coordinator - Centralized Orders Unit

Works to obtain physician signatures for Plan of Treatments (POT) and Physician Interim Orders (PIO) for the Certified Home Health Agency Program. Supports Hospital's mission to provide the highest quality care by complying with regulatory guidelines, meeting agency standards, and obtaining appropriate certification.

JOB DUTIES / RESPONSIBILITIES

ESSENTIAL DUTIES

• Ensures that assigned POTs and PIOs are sent to the ordering physicians for approval and signatures in a timely manner.
• Places follow-up phone calls to physician offices to facilitate obtaining signed physician orders prior to the designated certification period. Documents all follow-up activity.
• Maintains documentation of all POTs and PIOs submitted to the physicians for signature.
• Maintains documentation of all follow-up phone calls and other efforts to obtain signed physician orders.
• Maintains filing system, and other clerical duties.
• Reports POT and PIO compliance levels to the Supervisor of Centralized Orders and others, as needed.
• Provides Reception desk coverage, as needed.
• Delivers mail between Homecare, Bayside and Finance, as needed.
• Follows up with physician, including but not limited to going to the physician office to obtain signed orders. Documents all forms of attempts to obtain signed orders; including but not limited to faxing, telephone conversation and emails.
• Other duties as assigned.

Formal education required:

High School diploma or equivalent required; Associates preferred

Previous experience required:

Minimum of three years administrative experience.

Join our fabulous team of professionals where big hearts help little patients!

We RECOGNIZE ability and REWARD excellence. We offer a competitive salary and generous benefits:

• Excellent individual/family benefits
• Generous paid time off
• Tuition reimbursement
• Life insurance
• Flexible spending accounts
• 403(b) retirement plan

St. Mary's Healthcare System for Children is committed to nurturing a compassionate environment that welcomes all children, young adults, families, and staff; built on the belief that what makes us different makes us stronger, and provides unity throughout our community

St. Mary's Healthcare System for Children is an Equal Opportunity Employer

M/F/D/V/SO