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Skills
- Administrative Skillsunmatched
- Billingunmatched
- Billing Recordsunmatched
- Clinical Supportunmatched
- Communication Skillsunmatched
- Editingunmatched
- Fax Machinesunmatched
- Medical Billingunmatched
- Medical Officeunmatched
- Medical Recordsunmatched
- Microsoft Excelunmatched
- Microsoft Officeunmatched
- Microsoft Outlookunmatched
- Microsoft PowerPointunmatched
- Microsoft Wordunmatched
- Multitaskingunmatched
- Organizational Skillsunmatched
- Patient Assessmentunmatched
- Patient Careunmatched
- Printingunmatched
- Problem Solving Skillsunmatched
- Proofreadingunmatched
- Record Keepingunmatched
- Systems Administration/Managementunmatched
- Telephone Skillsunmatched
- Time Managementunmatched
- Training/Teachingunmatched
Description
Summary Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations, under minimal supervision. Performs administrative duties related to patient visits including scheduling, check-in, check-out duties (performs all duties of the other levels at highest proficiency level).
Essential Functions-Perform routine administrative and clerical duties relating to a clinical service or physician practice office. Make patient appointments and maintain appointment records. Assist callers with routine inquiries and schedule appointments. Process patient billing forms and scan documents to patient medical record/LMR.
-Acts as "Super User" for scheduling, registration and billing systems. Provides assistance and training to others in these areas. May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.
-Provides functional guidance to Office and Practice Assistants.
-In conjunction with Supervisor oversees daily activities of practice staff.
-May be required to accept co-payments. Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
Education
High School Diploma or Equivalent required
Experience
office experience 3-5 years required
Bilingual Spanish preferred
Knowledge, Skills and Abilities
- Strong technology and MS Office skills - Advanced Outlook, Word, Excel, PowerPoint Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
- Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
- Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
- Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
- Managing one's own time and the time of others.
- Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
- Ability to proofread and edit written documents.
Department: Revere Health Center
Schedule: Monday - Friday | Onsite
- Monday's 10:00am-6:30pm
- Tuesday's 8:00am-4:30pm
- Wednesday's 10:00am-6:30pm
- Thursday's 8:00am-4:30pm
- Friday's 8:00am-4:30pm
Compensation: The pay rate for this position starts at $22.00 per hour, with increases based on the candidate's years of experience.
The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.Numbers & Facts
| Location | Revere, MA |
| Industry | Healthcare Services |
| Company Size | 10,000 employees or more |
| Year Founded | 1811 |
| Website | http://www.massgeneral.org/ |
About Company
Massachusetts General Hospital, a leading medical center located in the heart of Boston, is consistently ranked among the top hospitals in America. Mass General is the original and largest teaching hospital of Harvard Medical School, where nearly all of our staff physicians serve on the faculty. Mass General trains the next generation of medical and scientific leaders and conducts the largest hospital-based research program in the United States.
We are committed to delivering the most advanced and compassionate care, pushing the boundaries of medicine, educating the next generation of care providers and researchers, and making a difference in the health of the communities we serve – locally and around the world.
We are committed to delivering the most advanced and compassionate care, pushing the boundaries of medicine, educating the next generation of care providers and researchers, and making a difference in the health of the communities we serve – locally and around the world.