Job Description
Patient Service Representative (PSR)
Location: 708 North Shady Retreat Road, Doylestown, PA 18901
Schedule: Monday–Friday, 8:00 AM–4:30 PM
Contract Type: Temp-to-Hire – Candidates must be interested in converting to a permanent staff position.
Experience: Minimum 18 months of PSR experience required.
Responsibilities:
Handle incoming patient calls, voicemails, and email inquiries.
Schedule patient appointments and coordinate provider calendars.
Collect, review, and organize medical records.
Track referrals and ensure timely follow-ups.
Manage patient communications and phone messages.
Upload and maintain patient images and clinical documentation.
Maintain accurate patient records and perform administrative duties.
Interview: 30-minute Microsoft Teams interview (camera required).
Training Requirements:
HIPAA Module: 15 minutes.
4-day onsite PennChart Scheduling training:
Tuesday–Friday, 9:00 AM–5:00 PM.
Must pass the assessment at the end of training.
Retakes are available if needed.
Important: Only submit candidates with at least 18 months of PSR experience who are willing to convert to a permanent staff position.
Numbers & Facts
| Location | Doylestown, PA |
| Industry | Staffing/Employment Agencies |
| Salary | $20 Per Hour |
| Company Size | 5,000 to 9,999 employees |
| Year Founded | 2002 |
| Website | http://www.talentburst.com/ |
About Company
For over 20 years, TalentBurst Inc. has been an award-winning provider of cutting-edge Workforce Management Solutions. With a strong commitment to staying ahead in the tech landscape, we pioneer innovative approaches to talent acquisition. Our expertise spans Life Sciences, and Healthcare Staffing, Banking, Financial, IT, and Engineering, as well as Global Employer of Record (EOR), Agent of Record (AOR), State, Local Government and Education (SLED), and IC validation/compliance services. Additionally, our division, TalentProcure, leads the industry with offerings such as High Hazard Payroll, Managed Services, and Vendor on Premise (VOP) solutions.
Due to our prioritization of excellent standards, we are Joint Commission Certified and are a certified Minority Business Enterprise (MBE) in the USA and Canada. Supporting over 130 Fortune 500 companies globally, we excel in navigating the landscape of talent acquisition. In a world of constant change, we embrace developing people-centric solutions that address the unique demands of our clients. Stay connected by visiting our website and following us on social media!
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