Major Duties and Responsibilities
- Appointment scheduler on multiple telephone line system.
- Checking in patients for appointments and checking out patients at the end of appointments.
- Greeting and assisting patients and other customers that present to the practice.
- Assure timely delivery of patient services.
- Functions in a multi-disciplinary environment, which requires the application of excellent customer service skills.
- Verifying insurance and General knowledge of Billing.
- Collecting copays and balances.
- Perform other duties as requested by the Office Manager.
Knowledge, Skills and Abilities
- Knowledge of computer systems and applications. Nextgen experience is a plus.
- Insurance Verification
- Procedure prior authorization preferred
- Knowledge of office equipment.
- Knowledge of medical terminology and office procedures.
- Knowledge of grammar, spelling, and punctuation to type from draft copy, review and edit reports, and correspondence.
- Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
- Pays strong attention to detail.
- Excellent customer service skills.
- Ability to work scheduled hours as defined in the job offer.
- Ability to communicate effectively and professionally.
EDUCATION/TRAINING/REQUIREMENTS
- COVID 19 Vaccination required
- High school diploma or equivalent required.
- One year of experience in a medical environment is preferred but not required.
Come join the TPMG team!
TPMG is an equal opportunity employer committed to a diverse and inclusive workforce.