Patient Service Representative role involving answering high-volume calls, screening, and scheduling appointments using centralized systems.
Verifies patient info, obtains referrals, provides visit prep details, and coordinates scheduling to optimize staff and resource use.
Responds to provider and patient messages, triages urgent calls, and manages communication professionally.
Requires a high school diploma or GED, 1-3 years of related experience, and computer skills.
Preferred skills include call center experience, medical terminology knowledge, and bilingual communication.
Key competencies include decision-making, problem-solving, teamwork, customer service, and effective communication.
Physical activity is sedentary; the pay range is $20.50-$25.50/hour.
All staff must be vaccinated against influenza.
We are an equal opportunity employer committed to diversity and inclusion.