Esse Health is the largest independent physician practice in the St. Louis Metropolitan area with over 100+ physicians, in 35+ locations, serving nearly 130,000 patients. We are leading the health care community by placing patients and their physicians at the center of health decisions. Esse Health is more than a healthcare provider - its a place where medicine is a calling and not just a profession. Its a team of extraordinary medical professionals with the latest ideas for keeping patients healthier.
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Join Our Team:
We are searching for a Patient Service Representative for our North County Internal Medicine office located at 11155 Dunn Road.
Opportunity:
- Full-time opening
- Monday - Friday, 8:30 a.m. - 4:30 p.m.
- No nights, weekends, or holidays
- Outpatient clinical practice
Day-to-Day:
- Perform patient check-in/check-out
- Schedule patient appointments
- Collect co-payments
- Verify insurance
- Register patients/update patient demographics
- Answer the telephone and triage calls
- Balance monies at day end
- May be required to enter physician-related charges into the computer
- May be required to bill hospital/nursing home charges
Who we are seeking (preferred):
- The Patient Service Representative is highly visible in their interactions with patients and must therefore project a positive office image at all times including smiling, greeting patients with enthusiasm, and maintaining an upbeat, positive attitude in all interactions with patients and coworkers.
- Formal training which will probably be indicated by a high school diploma or equivalent.
- 1 or more years of experience working with the public, preferably in a healthcare setting.
- Knowledge of medical terminology,
- Knowledge of the different types of health insurance plans; i.e. HMO's, PPO's, etc.
- PC/Windows proficiency.
- Medical coding familiarity.
- Willingness to assign high priority to patient comfort and satisfaction.
- Ability to communicate effectively and to work compatibly with physicians, coworkers, and employees in other departments.
What We Offer:
- Physician-led, supportive practice environment
- Benefits the first of the month following your hire date
- Available benefits: Medical, Dental, Vision, Life, Long/Short Term Disability, Health Savings Account/Flexible Spending Account, Fraud Protection, Legal, Pet and other miscellaneous
- Generous PTO policy + 9 paid holidays
- 401k match + profit sharing
- Tuition reimbursement
- Wellness program
- Opportunities for professional growth and mentorship
- Emphasis on work-life balance
EOE