Patient Service Representative

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Company Company Bon Secours Charity Medical Group Bon Secours Community Hospital Good Samaritan Hospital HealthAlliance Hospital Margaretville Hospital MidHudson Regional Hospital Mountainside Residential Care Center NorthEast Provider Solutions Inc. Schervier Pavilion St Anthony Community Hospital St. Joseph's Place Westchester Medical Center WMC Advanced Physician Services PC WMCHealthWorx

City/State City NY Goshen Hawthorne Kingston Lake Katrine Margaretville Pomona Port Jervis Poughkeepsie Rye Brook Stony Point Suffern Valhalla Warwick West Nyack

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Job Title: Patient Service Representative

Company: Bon Secours Charity Medical Group

City/State: Port Jervis, NY

Category: Clerical/Administrative Support

Department: Mob Primary

Union: NO

Position: Full Time

Shift: Days

Req #: 13510

Posted Date: Nov 11, 2026

Hiring Range: $16.50 - $20.75

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External Applicant link Internal Applicant link

• If you are hired by WMCHealth, your final base salary will be determined based on job-related factors, including employment status (full-time, part-time or per diem), relevant skills, qualifications and experience. Consistent with our commitment to pay equity, we also consider internal equity among similarly situated employees when determining final compensation.

Job Details:

The Patient Service Representative is responsible for supporting licensed practitioners in delivering high quality medical care to all patients. This position is accountable for efficient patient care flow as well as non-clinical office functions.

Responsibilities:

• Assist patients in the checking in/checking out process and completing necessary paperwork.
• Collect appropriate office co-pays at the time of the visit.
• Educate patients in post care instructions and their healthcare coverage responsibilities.
• Scan medical insurance and obtained authorizations from insurance carriers.
• Obtain insurance referrals as needed.
• Scan lab reports, consultations, office notes and any messages into the appropriate chart.
• Forward records to Bon Secour Charity Health or other parties as directed.
• Assist physicians in obtaining patients results from other facilities, and schedule appointments with other facilities if needed.
• Handles all questions regarding the office and office procedures.
• Review correspondence, memorandum and routine reports and communicate with the office manager.
• Oversee the daily schedule of the physicians.
• Understand and help assure compliance with HIPPA.
• Travel to other locations may be required as needed.
• Perform other duties as assigned

Qualifications/Requirements:

Experience:

Minimum of one (1) year of customer service and/or medical office experience preferred. Medical Assistant experience preferred.

Education:

High School Diploma or equivalent required.

Licenses / Certifications:

N/A

Other:

Travel to other locations may be required as needed.

Special Requirements:

N/A

About Us:

Bon Secours Charity Medical Group

Bon Secours Charity Medical Group, part of Bon Secours Charity Health Systems (BSCHS), a regional network of more than 120 primary care physicians and specialists from a broad array of medical specialties. BSCHS, a member of WMCHealth Network, includes Good Samaritan Hospital in Suffern, NY, Bon Secours Community Hospital in Port Jervis, NY and St. Anthony Community Hospital in Warwick, NY.

Benefits:

We offer a comprehensive compensation and benefits package that includes:

• Health Insurance
• Dental
• Vision
• Retirement Savings Plan
• Flexible Savings Account
• Paid Time Off
• Holidays
• Tuition Reimbursement

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External Applicant link Internal Applicant link