Seeking a Compassionate Patient Service Technician- Local Driver in Menominee, MI
Impact to Health is seeking a compassionate Patient Service Technician for patients who rely on respiratory
and durable medical equipment at home. In this role, you’ll deliver and set up essential medical
equipment for individuals in your local community, offering hands‑on support,
reassurance, and education that empowers patients to feel safer, more
comfortable, and more independent. Every mile you drive and every home you visit directly
contributes to better health outcomes and meaningful moments of care.
Work Schedule: 8am-5pm
On-Call Duties: biweekly
Essential Job Duties & Responsibilities
- Drive
local routes to deliver and set up medical equipment with care, respect,
and a patient‑first mindset.
- Provide
empathetic, hands‑on education to patients and caregivers, helping them
feel confident and supported in using respiratory and home medical
equipment.
- Maintain
and troubleshoot equipment with patience and clarity, ensuring proper
function and protecting patient safety.
- Respond
to urgent equipment needs and participate in on‑call rotations, offering
calm, compassionate assistance during after‑hours situations.
- Complete
delivery documentation and patient visit reports accurately and on time to
support continuity of care.
- Keep
your assigned company vehicle clean, safe, and ready for service to ensure
reliable patient support.
- Ensure
compliance with all safety protocols, regulatory requirements, and company
standards.
- Perform
other duties as assigned to support patient comfort, independence, and
overall care experience.
Requirements
Required Education and/or Experience
- Candidates
may qualify through a combination of education, training, and relevant
work experience that demonstrates the knowledge, skills, and abilities
necessary to successfully perform the essential functions of the position.
- Any
education requirements mandated by applicable federal, state, or local
law, regulation, licensing requirement, or customer contract.
Preferred Education and/or Experience
- High
school diploma or GED equivalent, preferred
- Experience
with medical equipment, preferred
- One
year of related work experience, preferred
- Medical
terminology, preferred
Employment is contingent upon successfully completing a
background check, drug screening, compliance onboarding, and credentialing
requirements, as well as maintaining a valid driver’s license with a clean
driving record when applicable to the position.
Benefits
Benefits
- Generous
paid time off and paid holidays
- Bonus
and incentive opportunities
- Fixed
and variable car reimbursement for Area Managers and Account Executives
- Car,
mileage, and telephone reimbursement (as applicable)
- Employee
discount and recognition programs
- Employee
Assistance Program (EAP)
- 401(k),
HSA, and FSA/Dependent Care FSA
- Medical,
prescription, dental, and vision coverage
- Life
insurance, disability, accidental death, identity protection, and legal
services