Billing, Co-Payments, Demographics, High School Diploma, Insurance, Medical Billing, Medical Office, Medical Records, Patient Care, Patient Education, Patient Registration, Reconciliation, Time Management
JOB TITLE: Patient Services Rep - Full Time
GENERAL SUMMARY OF DUTIES:
The Patient Services Representative performs general business office functions that may include some or all of the following:
- Insurance verification and eligibility;
- Insurance pre-authorization/pre-certifications;
- Counseling patients and families on insurance and payment issues prior to surgery.
- Ensures all insurance, demographic, and eligibility information is obtained from patients and entered into the billing system in an accurate and timely manner.
- Registers patients in the system.
- Collects and revises all patient insurance information.
- Collects co-pays, deductibles and other out of pocket amounts at the time of service.
- Balances receipts, reconciles daily work batches and prepares audit trail.
- Other office tasks as assigned.
REQUIREMENTS:
- High school diploma or GED required.
- Experience working face-face with patients in a medical environment/office setting.
- Two years minimum office experience in a medical environment.