Patient Services Representative

FirstHealth of the Carolinas, Inc.
  • Pinehurst, North Carolina
    30+ days ago

    Job Description

    Overview:

    Major Job Functions:
    1. Registration
    2. Scheduling
    3. Estimates/collections
    4. Communication and exceptional customer service
    5. Process flow of patient therapy episode of care
    6. Referral entry
    7. Verification of insurance and benefits
    8. Processes prior authorization of services
    9. Assists in management of work queues as directed

    Qualifications:

    Education/formal training/licensure/certification/experience:
    High School graduate; knowledge of medical terminology. Preferred: Related
    college/continuing education or experience in one or more of the:
    • Customer service
    • Healthcare office
    • Billing/coding
    • Business

    Numbers & Facts

    LocationPinehurst, North Carolina

    Skills

    • Billingunmatched
    • Customer Support/Serviceunmatched
    • Healthcareunmatched
    • High School Diplomaunmatched
    • Medical Terminologyunmatched
    • Patient Careunmatched
    • Process Flowunmatched

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