Patient Services Representative-Radiology

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Patient Services Representative-Radiology

Radiology & Imaging Job ID: 35361

Schedule:

Per Diem

Pay Range:

$20.70 - $23.00 / Hourly

Shift:

Day shift

Hours:

830a-12p

Radiology Support

133 Old Road to Nine Acre Corner

Concord, MA 01742

Directions

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About this role

Reporting to the Lead Patient Service Representative, the Patient Service Representative(PSR) rotates between the departments: X-Ray, Nuclear Medicine, Ultrasound, CT, and Mammography. The PSR greets patients and visitors entering the department. The PSR generates and sorts exam requisitions, accurately enters exams into the HIS/RIS system. Must maintain a high level of patient confidentiality via HIPPA guidelines and be committed to Service Excellence at all times.

Minimum Qualifications

• Education

• High school diploma or equivalent required

• Medical Terminology course preferred.

• Previous coursework related to administrative skills preferred.

• Experience

• One year in a medical office environment preferred.

• Customer service, data entry, and HIS/RIS experience a plus.

• Licensure and/or Certification

• None required.

• Skills

• Organization and multitasking skills

• Ability to read and communicate effectively using medical terminology

• Accurate data entry skills

• Courteous and professional manner when dealing with public both in person and on the phone

• Must have the ability to work in a fast-paced environment, i.e., answer phones, give verbal reports, generate paperwork in an organized manner all at the same time as well as working with minimal supervision

• Knowledge of medical terminology

• Maintains standard of performance which promote Service Excellence

• Must be able to read, write, and communicate in English.

• Computer skills required.

• Ability to maintain confidential information.

Why Emerson

Emerson Health delivers world-class care to more than 300,000 patients throughout Concord and the surrounding region, and we bring that same commitment to our employees. Our teams work in a supportive, community-focused environment, backed by strong clinical partnerships and continued investment in innovation.

We offer competitive compensation and a comprehensive benefits package designed to support your health, your family, and your future, including:

• Medical and dental coverage
• Paid time off
• Retirement savings
• Tuition assistance
• Work-life resources
• Free parking on the hospital campus

Benefits are available to both full-time and eligible part-time employees.

Join a team that values compassion, collaboration, and caring for one another every day.

Apply Now

Benefits designed around you

We are a community hospital that values people's well-being. Our supportive environment, combined with a generous compensation and benefits package, allows you to balance your work and personal life, take care of your family and plan for your future.

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