Patient Services Representative
Be the First Smile Our Patients See
Are you friendly, organized, and passionate about providing exceptional customer service? Do you enjoy helping people and creating positive experiences? If so, we'd love to have you join our team.
At Eye Clinic of Wisconsin, our Patient Services Representatives are often the first point of contact for our patients. In this important role, you'll help create a welcoming experience while ensuring patient visits run smoothly and efficiently.
What You'll Do
As a Patient Services Representative, you will:
- Greet patients and visitors in a professional, friendly, and compassionate manner
- Register patients and accurately update demographic and insurance information
- Verify insurance eligibility and obtain necessary authorizations as needed
- Collect copayments and process patient payments
- Provide outstanding customer service while maintaining patient confidentiality
Qualifications
- Excellent customer service and interpersonal skills
- Strong communication skills, both verbal and written
- High attention to detail and accuracy
- Strong organizational and computer skills
- Positive, dependable, and team-oriented attitude
- Previous medical office, customer service, or scheduling experience preferred but not required
Compensation
Starting Pay: $17.50 - $20.00 per hour, based on experience and qualifications.
Benefits
We offer a comprehensive benefits package for eligible employees, including:
- Medical & Dental Insurance
- 401(k) with Company Match
- Paid Time Off and Paid Holidays
- Life Insurance
- Short-Term and Long-Term Disability Coverage
- Generous Employee Discounts
Why Join Eye Clinic of Wisconsin?
- Make a meaningful impact on patients' lives every day
- Work with a supportive and collaborative team
- Enjoy opportunities for professional growth and advancement
- Receive competitive pay and excellent benefits
- Be part of a culture that values compassion, teamwork, and excellence
Apply Today
If you enjoy helping people, take pride in delivering exceptional service, and want to be part of a team dedicated to outstanding patient care, we encourage you to apply today and join the Eye Clinic of Wisconsin team.
Help create an exceptional experience for every patient, every visit.