Patient Transport Support Analyst

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Job Summary:

Job Duties:

• Oversees tracking of all owned and rented patient care equipment.
• Inputs rental equipment into vendor websites to ensure proper billing and management.
• Educates end users and staff on appropriate equipment handling and storage.
• Monitors electronic health record system and communicates efficiency opportunities and corrective measures to Patient Transport staff and management.
• Identifies incidents of platform-based equipment being moved between sites. 
• Provides instruction on retrieval and return of patient care equipment to rightful site of ownership.
• Generates daily, weekly and monthly departmental productivity spreadsheets.
• Responds to requests and inquiries for patient transport and/or patient care equipment services.
• Performs dispatching function during electronic health record system downtime.
• Monitors and identifies opportunities related to staff productivity using Business Intelligence reports and provides back up data to regional transport managers.
• Makes determination on patients that are delayed and not ready to travel; communicates decisions to postpone or cancel transports to the patient care areas.
• Manages all patient transport phone calls or texts and overhead pages.
• Reviews policies and recommends corrections to Manager and Director.

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Work is typically performed in an office environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job.

Position Details:

Make a Difference by Enhancing Patient Flow, Resource Management, and Operational Excellence

• Hiring Incentive: This position qualifies for a $2,500 sign-on bonus paid in two installments. Certain stipulations do apply.
• Hours: Full time, 40 hours per week, Nights (3rd shift) 10:30pm-7:00am

Why Geisinger?

Geisinger cares about not only its patients and members but also about you and your family. We offer a competitive compensation and benefits package to ensure that you and your loved ones can maintain good health, achieve financial stability, and excel both personally and professionally. We believe in creating a diverse and inclusive environment where all employees can be their authentic selves. To learn more: https://jobs.geisinger.org/diversity 

Benefits of working at Geisinger:

• Full benefits (health, dental and vision) starting on day one 
• Three medical plan choices, including an expanded network for out-of-area employees and dependents  
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA)  
• Company-paid life insurance, short-term disability, and long-term disability coverage  
• 401(k) plan that includes automatic Geisinger contributions  
• Generous paid time off (PTO) plan that allows you to accrue time quickly  
• Up to $5,000 in tuition reimbursement per calendar year  
• MyHealth Rewards wellness program to improve your health while earning a financial incentive  
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones  
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care. Access free legal guidance, mental health visits, work-life support, digital self-help tools and more.  
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance  

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OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities.

• KINDNESS: We strive to treat everyone as we would hope to be treated ourselves.
• EXCELLENCE: We treasure colleagues who humbly strive for excellence.
• LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow.
• INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
• SAFETY: We provide a safe environment for our patients and members and the Geisinger family. 

We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. Perhaps just as important, we encourage an atmosphere of collaboration, cooperation and collegiality.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.