Payment Sales Analyst

Description

Tyler Technologies is seeking a strategic and analytically driven Payment Sales Analyst to drive transactional revenue through collaborative work with our sales representatives. The Payment Sales Analyst will be responsible for analyzing client transactional data, scoping Payments projects, developing proposals, and providing client-facing negotiations alongside the Sales team. The ideal candidate for this position should be capable of collaborating with interdepartmental resources, have successful client-facing experience, strong analytical and critical thinking skills, and the ability to deliver data analysis.

This is an opportunity for a payment professional who combines strong analytical capabilities with commercial judgment and understands the complexities of payment processing, including interchange, network fees, processor costs, acquiring economics, authorization performance, and merchant pricing models, while ensuring Tyler profitability and competitiveness. Collaboration with internal sales and revenue leaders to ensure alignment with business objectives and customer needs is critical. This role reports to the Manager, Payments Pricing.

Responsbilities

• Quota-carrying role responsible for supporting Payment Sales attainment goals for transactional revenue products.
• Responsible for developing and maintaining knowledge to support sales initiatives, including but not limited to Tyler Payments, Payments Enterprise Portal, Cashiering, and general initiatives across the Payments organization.
• Analyze transaction economics, including interchange, assessment fees, processor costs, gateway fees, chargebacks, and other payment-related expenses to determine effective rate and client proposal.
• Monitor market pricing trends, competitor pricing models, and changes in the government payments ecosystem.
• Attend sprint reviews, support and implementation calls to better understand Tyler Payments' go-forward strategy and current roadmap items.
• Serve as a sales resource to understand client needs and requirements before providing a Payments-related quote for any transactional revenue product.
• Work alongside New and Existing Sales Teams to dissect client payment needs to deliver accurate proposals.
• SME in the sales process for client questioning related to Payments functionality, project scoping, pricing, industry standards, and payment needs.
• Assists in any Payments opportunities across Tyler in a dedicated market and team.

Qualifications

• 5+ years of experience in payments, fintech, financial services, pricing, commercial strategy, or a related field.
• Strong understanding of payment processing economics, including interchange, assessments, acquiring costs, processor fees, and merchant pricing models.
• Demonstrated experience developing pricing strategies, financial models, or commercial recommendations.
• Strong analytical and quantitative skills, with the ability to work with large, complex datasets.
• Advanced proficiency in Excel and financial modeling; experience with SQL, BI tools, or analytics platforms is a plus.
• Excellent communication and presentation skills, with the ability to translate complex financial concepts into clear business recommendations.
• A degree in finance, economics, analytics, or a related field.