Payroll & Benefits Manager

Location: North Little Rock, AR
Schedule: Full-Time | Monday–Friday | 8:00 AM–5:00 PM
Employment Type: Direct Hire

Position Overview

We are seeking an experienced and detail-oriented Payroll & Benefits Manager to oversee payroll operations and employee benefits administration for an established management organization supporting a multi-location restaurant franchise group.

This individual will be responsible for managing the full-cycle payroll process, administering employee benefit programs, maintaining accurate personnel and payroll records, and ensuring compliance with applicable employment and payroll regulations.

The ideal candidate has extensive hands-on payroll experience, a strong understanding of benefits administration, and the ability to manage payroll and HR-related processes for a large, multi-location workforce. This role requires someone who is highly organized, proactive, discreet, and comfortable working independently in a fast-paced environment.

Key Responsibilities

Payroll Administration

• Manage and oversee full-cycle payroll processing for multiple business entities and locations.

• Process, review, and reconcile multiple payrolls, ensuring accuracy and timely distribution.

• Administer payroll through Paycom, including employee earnings, deductions, bonuses, overtime, and adjustments.

• Manage payroll tax withholdings, reporting, and related compliance requirements.

• Process and maintain employee garnishments, wage assignments, and other payroll deductions.

• Review timekeeping records, attendance information, and payroll submissions for accuracy.

• Research and resolve payroll discrepancies and employee pay-related questions.

• Maintain accurate payroll records, reports, and documentation.

• Coordinate payroll-related audits and respond to requests for payroll information.

Benefits Administration

• Oversee employee benefits administration, including medical, dental, vision, life insurance, and other benefit offerings.

• Manage new hire benefit enrollment, qualifying life events, and annual open enrollment.

• Coordinate benefits changes, terminations, and employee eligibility updates.

• Serve as the primary point of contact for employee benefits questions and concerns.

• Communicate with insurance carriers, benefits brokers, and third-party administrators.

• Reconcile benefit deductions and ensure payroll deductions align with employee benefit elections.

• Maintain accurate benefits records and ensure timely processing of enrollment and eligibility changes.

• Assist with benefits renewals and evaluate opportunities to improve benefit administration.

Qualifications & Requirements

• Bachelor's degree in Business Administration, Accounting, or a related field preferred.

• Minimum of 5 years of hands-on payroll administration experience.

• Extensive experience managing multi-location or multi-entity payroll operations strongly preferred.

• Demonstrated experience administering employee benefit programs, including enrollment, eligibility, deductions, and renewals.

• Paycom payroll system experience strongly preferred.

• Strong understanding of payroll taxes, wage and hour regulations, garnishments, and payroll compliance.

• Knowledge of employee benefits regulations, including ACA requirements and applicable employment laws.

• Proficiency in Microsoft Excel and other standard office applications.

• Exceptional attention to detail and accuracy.

• Strong organizational, communication, and problem-solving skills.

• Ability to handle sensitive and confidential employee information with discretion.

• Ability to independently manage multiple deadlines and competing priorities.

Compensation & Schedule

• Competitive compensation based on experience.

• Full-time, Monday through Friday.

• Standard business hours: 8:00 AM–5:00 PM.

• On-site position in North Little Rock, Arkansas.