Payroll Tax Specialist

Payroll Tax Specialist

Erie, PA | Full-Time

About our client, ECCA

ECCA, Inc. is a service-oriented technology company. Comprised of three product divisions, ECCA provides software solutions for human resources, insurance carriers, and food banks. Incorporated in 1975, ECCA continues to help organizations by providing them with the products and services that they need to run their business more efficiently.

ECCA is seeking a detail-oriented and knowledgeable Payroll Tax Specialist to support its Payroll+ operations. This position plays an important role in ensuring the accurate and timely processing of client payroll tax payments, preparation of tax returns, and resolution of tax-related issues. The successful candidate will work closely with clients, government agencies, and internal departments to deliver responsive service and maintain compliance with applicable payroll tax requirements.

What You'll Do

• Prepare client payroll tax returns and amendments, and reconcile payroll tax payments.
• Maintain accurate client tax information in the MasterTax database, including deposit frequencies, tax rates, employer identification numbers (EINs), and payment methods.
• Coordinate State Unemployment Insurance (SUI) rate exchanges with applicable agencies.
• Research, investigate, and resolve payroll tax notices, discrepancies, and errors.
• Troubleshoot client payroll tax issues and assist in identifying appropriate resolutions.
• Collaborate with internal departments, including client support, implementation, sales, and finance, to address payroll tax questions.
• Communicate with federal and state tax agencies to resolve issues and maintain productive working relationships.
• Prepare penalty abatement correspondence and other tax-related communications.
• Monitor changes in payroll tax regulations and requirements to support accurate and compliant processing.

What We're Looking For

• Minimum of three years of payroll experience and three years of experience in payroll tax or a related field.
• Thorough knowledge of federal and state payroll tax laws, regulations, and filing requirements.
• Ability to research and interpret payroll tax filings, procedures, and regulatory requirements, particularly during year-end processing.
• Strong analytical, troubleshooting, and problem-solving abilities with attention to detail and accuracy.
• Excellent customer service and communication skills when interacting with clients, tax agencies, and internal colleagues.
• Technical aptitude and proficiency with Microsoft Office applications.
• Ability to manage multiple responsibilities and work effectively in a deadline-driven environment.
• Experience in a high-volume payroll tax department is highly desirable.
• Previous payroll service bureau experience or experience as a payroll practitioner in a large organization is a plus.

Why Join ECCA?

Bring your payroll tax expertise to an established technology company where accuracy, responsive client service, and collaboration make a meaningful difference. You'll have the opportunity to work with a knowledgeable team, solve complex payroll tax challenges, and contribute to the reliable services that ECCA's clients depend on.

Please submit a résumé and salary requirements in confidence.

JL Nick and ECCA are equal opportunity employers.