PC Technician 5

Job Description:

No spotlight call. Need resumes ASAP.

Role: Technical Support Specialist

Location: Onsite - Milpitas, CA (Monday-Friday)

Duration: 3 months remaining, potential extension

Role Overview

This role is a hands-on, hardware focused technical support position supporting GPU/compute clusters in an AI lab/R&D environment. The emphasis is on hardware troubleshooting, Linux-based system support, and deep understanding of compute architecture, rather than software development.

Key Responsibilities

• Troubleshoot GPU/CPU servers, compute clusters, and networking (InfiniBand)
• Diagnose hardware issues (cabling, components, GPUs, servers)
• Rack/stack initially limited (systems already built), but may increase if extended
• Replace/install server components within racks
• Use Linux command line extensively for diagnostics and system validation
• Manage lab space and hardware inventory (re procurement access provided)

Must Have Skills (Non Negotiable)

• Strong hardware troubleshooting experience (servers, GPUs, compute systems)
• Solid understanding of computer/compute architecture
• Strong Linux skills for system bring up and troubleshooting
• Experience with GPUs and high performance compute environments
• Ability to independently diagnose and resolve hardware/system issues

Preferred / Nice to Have

• Prior data center or HPC/compute cluster experience (plus, not mandatory)
• Scripting experience (Bash, Python) - expected if candidate has done similar roles
• Familiarity with GPU technologies (cutting edge R&D GPUs; Tesla, etc.)
• Candidates who've built systems themselves (gaming PCs, lab servers, small data centers)

Experience & Education

Minimum: 3-4 years of relevant experience (not pure sysadmin only)

Bachelor's degree preferred, but experience matters more than degree

No travel required

Interview Process

• Initial online screening
• Likely onsite interview to assess environment fit and hands-on capability
• Suppliers encouraged to pre screen (do not submit blindly)