Position OverviewWe are seeking a PC Technician to provide technical support for technology devices. This role will focus on supporting end user devices including PC's, MacBooks, iPads, and iPhones, while assisting with endpoint management, device provisioning, and user support in a corporate environment.The ideal candidate will have experience with delivering end user/deskside support services in a healthcare environment and customer-facing technical support. This position is focused on device deployment, administration, troubleshooting, and end-user support.ResponsibilitiesProvide Tier 1 and Tier 2 support for PC's, printers, and Apple devices including MacBooks, iPads, and iPhones.Configure, deploy, maintain, and troubleshoot mobile devices and endpoint hardware.Support users with hardware, software, connectivity, and access-related issues.Manage inventory, asset tracking, device lifecycle management, and equipment deployments.Document incidents, service requests, and resolutions within the ticketing system.Collaborate with infrastructure, security, and networking teams to resolve complex issues.Follow established security policies and procedures to protect company data and devices.Required Qualifications1-3 years of desktop support, help desk, or mobile device support experience.Hands-on experience with Microsoft Intune.Experience with Windows and IOS environments.Strong customer service and communication skills.Ability to prioritize and manage multiple support requests.Preferred QualificationsIndustry certifications such as CompTIA A+, Network+, Microsoft, or Apple certifications.Location: Charlottesville, VAJob Type: Full-timePay range: $18-21 (rates are negotiable based on experience)Benefits: Start on Day 91 of employmentSchedule: M-F 7am-4pm or 8am – 5pmWhy Join NTS?Competitive payMedical, Dental, and Vision InsurancePaid Time Off and Holidays401(k)Ongoing technical training and certification opportunitiesCareer advancement within a growing technology companyOpportunity to work on diverse and challenging infrastructure projectsAt Networking Technologies + Support, you'll help build the technology infrastructure that keeps businesses connected. If you enjoy hands-on installation work, networking, and delivering quality solutions to clients, we'd love to hear from you.Networking Technologies + Support (NTS) is an Equal Opportunity Employer.