Overview
We are seeking a detail-oriented and organized Product Engineering Assistant to provide administrative, technical coordination, and documentation support to the Product Engineering team. This role will assist Product Engineers in managing engineering documentation, coordinating failure analysis workflows, tracking material disposition activities, and supporting communication across engineering and manufacturing teams.
The Product Engineering Assistant plays a critical role in ensuring engineering processes are properly documented, data is organized for analysis, and operational tasks supporting engineering investigations are executed efficiently.
The ideal candidate is highly organized, analytical, and comfortable working in a technical manufacturing environment with frequent collaboration across departments.
Key Responsibilities
Engineering Support & Coordination
- Provide administrative and operational support to Product Engineers during debugging, validation, and investigation activities.
- Track engineering requests related to NG material analysis, repair verification, and validation activities.
- Assist in coordinating tasks between Product Engineers, Sr Technicians, and warehouse teams.
Documentation & Data Management
- Maintain and organize engineering documentation including troubleshooting guides, technical procedures, and investigation records.
- Assist engineers in preparing failure analysis reports, technical summaries, and process documentation.
- Track recurring failure trends and help organize data used in engineering analysis.
Process & Workflow Support
- Assist in monitoring engineering workflow tasks including debug investigations, test validation activities, and engineering requests.
- Support engineers in updating troubleshooting guides (TSG) and debug documentation.
- Maintain logs of engineering investigations, corrective actions, and resolution timelines.
Cross-Functional Communication
- Coordinate communication between Product Engineering, Test Engineering, Quality Assurance, and Production teams.
- Assist with scheduling engineering meetings, failure reviews, and technical discussions.
- Help prepare materials and documentation for internal engineering reviews.
Inventory & Material Tracking Support
- Assist with tracking NG materials and engineering samples used for failure analysis.
- Coordinate with warehouse teams to ensure engineering samples and defective components are properly logged and transferred.
- Support data tracking related to material disposition and engineering analysis activities.
Continuous Improvement
- Assist engineers in gathering operational data for process improvement initiatives.
- Support documentation updates for engineering process changes and new troubleshooting procedures.
Candidate Requirements
- Minimum 1-3 years of experience in coordination, support, or manufacturing operations.
- Strong computer skills including Microsoft Excel, Word, and documentation management.
Key Skills
Organizational Skills
- Documentation management
- Workflow coordination
- Task tracking and prioritization
Technical Support Skills
- Basic understanding of hardware engineering workflows
- Data tracking and reporting
- Familiarity with manufacturing or test environments
Communication Skills
- Clear written and verbal communication
- Cross-functional coordination
- Meeting and documentation preparation
Work Environment
- Primarily office-based role located near engineering and production operations.
- Frequent interaction with engineering teams, technicians, and warehouse personnel.
- Regular computer-based work including documentation, data tracking, and reporting.
- Occasional visits to the production or test floor for coordination and verification activities.