What We Provide
Referral bonus opportunities
Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays
Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
Employer-matched retirement saving funds
Personal and financial wellness programs
Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care and commuter transit program
Generous tuition reimbursement for qualifying degrees
Opportunities for professional growth and career advancement
Internal mobility, CEU credits, and advancement opportunities
Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals
What You Will Do
Conducts phone and field outreach to locate and enroll clients/consumers/members into programs services
Builds relationship and trust with clients and their family/caregiver and assists with their interactions with professionals on the team
Works collaboratively on an interdisciplinary team to discuss care needs and identify solutions to support clients/consumers/members
Applies mutually shared and lived experiences to build relationships and trust with the client/consumers/members
Educates clients/consumers/members about program services, benefits, and self-help techniques. Serves asa role model, advocate and mentor. Escorts clients/consumers/members to appointments as needed
Advocates effective recovery-based services on behalf of clients/consumers/members. Assists in clarifyingrehabilitation and recovery goals
Teaches and models symptom management and coping skills for resilience. Empowers clients totake a proactive role in their recovery process
Reviews service plans with clients/consumers/members and their families or caregivers. Provides ongoingeducation, guidance, support and encouragement
Develops inventory of resources that will meet the client's needs as identified in the assessment and or-treatmentprocess
Provides navigation services to help clients/consumers/members connect withcommunity-based services and supports
Documents in EMR in accordance with programpolicies/procedures, VNS Health standards, and city, state and federal regulatory requirements
Assists clients/consumers/members with transition to alternate housing, when appropriate
Participates in case conferences, staff meetings, supervision and training programs
Develops a mutual self-disclosure between themselves and clients/consumers/members. Serves as a bridge between team members and participant
For Certified Community Behavioral Health Clinical (CCBHC):
Educates clients about the different types of treatment available, including medications for addiction treatment
Helps clients identify their strengths as well as obstacles to their recovery
Assists clients with applying for benefits
Provides resources for external and post-discharge services
Participates as part of interdisciplinary team in discussion of, planning for and actively participating in treatment goals for clients/consumers/members
For IMT, ACT, MC, OMH Suicide Prevention:
Practice regularly in the community, including traveling to patients’ homes, or schools, to engage frequently with clients. Navigate emergency situations
About the Program
Behavioral Health Recruitment Guide
Comprehensive program summaries and recruitment messaging for use in job postings and candidate outreach.
The Intensive Mobile Treatment (IMT) program provides comprehensive, community-based psychiatric care for adults living with serious mental illness who have experienced frequent hospitalizations, housing instability, or involvement with the justice system.
Why Join This Program: Make a direct impact on some of New York City's most vulnerable adults while working as part of a highly collaborative, community-based care team.
The Assertive Community Treatment (ACT) program delivers intensive, multidisciplinary behavioral health services to adults with serious mental illness who have a history of repeated psychiatric hospitalizations and difficulty engaging in traditional outpatient care.
Why Join This Program: Join a team that meets clients where they are and helps transform lives through innovative, recovery-focused care.
The Integrated Outpatient Mental Health and Substance Use Disorder Clinic (IOS) provides coordinated treatment for individuals experiencing mental health and/or substance use challenges.
Why Join This Program: Work in an integrated care setting where you can address both mental health and substance use needs through a holistic approach.
The School-Based Outpatient Mental Health Clinic provides accessible behavioral health services to children, adolescents, and their families within the school setting.
Why Join This Program: Help students thrive by bringing critical behavioral health services directly into the communities where they learn and grow.
Promise Zone is a school-based behavioral health program that supports emotionally and behaviorally challenged children and adolescents, their families, and school communities.
Why Join This Program: Partner with families, educators, and students to create lasting positive outcomes for youth.
The Geriatric Mental Health Initiative (GMHI) supports older adults experiencing depression through screening, assessment, and in-home counseling services.
Why Join This Program: Make a meaningful difference in the lives of older adults by addressing mental health needs and reducing social isolation.
The FRIENDS Program provides crisis intervention, case management, and family support services to children and adolescents experiencing significant emotional and behavioral challenges.
Why Join This Program: Support children and families during critical moments and help build stronger foundations for long-term success.
The Adult Mobile Crisis program provides rapid, community-based crisis intervention and short-term case management for adults experiencing or at risk of a behavioral health crisis.
Why Join This Program: Be on the front lines of behavioral health crisis response and help individuals access care when they need it most.
The Children’s Mobile Crisis program delivers immediate behavioral health crisis response services for children and adolescents in need of psychiatric assessment, stabilization, and de-escalation.
Why Join This Program: Provide life-changing support to children and families during moments of crisis and vulnerability.
The Home Based Crisis Intervention (HBCI) program provides intensive, short-term crisis intervention and family support services to children and adolescents at risk of out-of-home placement.
Why Join This Program: Help keep families together by delivering intensive support that promotes stability and resilience.
Safe Pathways Suicide Prevention is a specialized outreach and intervention program serving LGBTQIA+ and BIPOC youth and young adults who may be at risk for suicide.
Why Join This Program: Advance health equity and save lives by supporting underserved youth through prevention, outreach, and compassionate care.
Health Home Care Management provides long-term care coordination and case management services for adults living with serious mental illness, substance use disorders, HIV/AIDS, and other complex chronic conditions. The program helps individuals navigate healthcare systems, access community resources, improve health outcomes, and achieve greater stability through coordinated, person-centered care.
Why Join This Program: Work across healthcare and community systems to help high-risk individuals improve their health, independence, and quality of life.
The SUD Care Management program provides short-term care management, treatment linkage, and support services for adults and adolescents living with substance use disorders. The program focuses on engaging individuals with frequent emergency department and inpatient utilization, helping them access treatment, recovery resources, and ongoing support.
Why Join This Program: Play a key role in connecting individuals to recovery services and reducing barriers to treatment.
WeCARE Wellness Care Management supports individuals receiving cash assistance who have medical or behavioral health conditions that impact employability. Through wellness-focused care coordination, resource navigation, and case management, the program helps participants improve health outcomes, increase stability, and move toward greater self-sufficiency.
Why Join This Program: Empower individuals facing complex health and socioeconomic challenges while helping them build pathways toward improved wellness and independence.
High school diploma or equivalent required
FOR CCBHC ONLY: New York Certified Recovery Peer Advocate (CRPA) required
Minimum of one year experience in a mental health, substance use treatment program, health care or human services setting,preferred
Experience working with a severely mentally ill, psychological trauma, and/or substanceusing population, preferred
Effective oral/written/interpersonal communication and relationship building skills required
Ability to work independently and collaboratively on an interdisciplinary team
Computer literacy (electronic health records, word processing, e-mail, internet research, data entry), required
Valid New York State driver’s license, as determined by operational/regional needs
Bilingual skills in English and Spanish, preferred
| Location | Bronx, New York |
| Job Type | Part-time |
| Salary | $20.98–$26.23 Per Hour |
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