Peer Support Coordinator

Mecklenburg County
  • Charlotte, NC
  • $61,933–$81,286.80 Per Year
9 days ago

Job Description

Please apply by October 27, 2026

Peer Support Coordinator

Salary Range: $61,933.00-$81,286.80

The Mecklenburg County Sheriff's Office hires professionals that desire to make a positive difference in the lives of individuals and our community through excellent customer service, good judgment, and integrity while maintaining safe and secure facilities. If you are interested in making a difference in the community, positively influencing others, and working for the citizens of Mecklenburg County, then MCSO wants you to come join our team.

Position Summary

MCSO Peer Support Coordinator is responsible for conducting meetings of the MCSO Peer Support Team. Making recommendations to the Peer Support Manager concerning the selection and removal of MSCO Peer Support Team members. Making recommendations for modifications of the program and providing annual statistical reports to the Chief Deputy, Chief of Staff, Chief of Detention, and Peer Support Manager on the use of the program. Serves as a liaison between the MCSO Peer Support Team and other areas of MCSO and other peer support organizations.

Essential Functions

Develop recommendations for policies based on MCSO's Peer Support services model.

Build and maintain communication and connection between the peer support manager, team members, peers, officers, and staff. Open communication between roles needs to be communicated with all participants in peer support program.

Maintain a process to respond to a peer support request in a timely and efficient manner, keeping in mind the personal preferences of the individual making the request.

Maintain peer support management system to track interactions and results data.

Utilize access to HR systems to manage proactive connections and provide reporting and anonymous tracking that is based on the Peer Support Team needs.

Develop training that would benefit the organization as it relates to peer support and possible retention efforts.

Develop coaching program that supports the peer support goals.

Maintain the peer support email.

Coordinate the appropriate MCSO Peer Support Team response following critical incidents or traumatic events or as directed to do so by the Sheriff, Chief Deputy, Chief of Detention, or Peer Support Manager.

Qualifications

Bachelor's degree in Social Work, Psychology, Counseling, Education, Safety or a related discipline

Reasonable Accommodations Statement:

To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.

Disclaimer Statement:

This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor''s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.

Position #:20011909

Numbers & Facts

LocationCharlotte, NC
Salary$61,933–$81,286.80 Per Year

Skills

  • Coachingunmatched
  • Communication Skillsunmatched
  • Customer Service Managementunmatched
  • Customer Support/Serviceunmatched
  • HRIS/HRMSunmatched
  • Incident Responseunmatched
  • Organizational Skillsunmatched
  • Policy Developmentunmatched
  • Psychologyunmatched
  • Reporting Skillsunmatched
  • Social Workunmatched
  • Statistical Reportsunmatched
  • Systems Administration/Managementunmatched
  • Time Managementunmatched

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