People Operations Generalist

ROLE: People Operations Generalist

REPORTS INTO: Director of People Operations

What is a People Operations Generalist at salt:

Salt is seeking a highly capable and autonomous People Operations Generalist to serve as a vital link between foundational execution and strategic people initiatives. Positioned as a key level within our People Ops team, you will serve as the operational backbone of our department.

The ideal candidate has graduated beyond entry-level coordination and is ready to act as a subject matter expert in benefits, compliance, and process optimization. You are a "systems thinker" who can manage our HRIS with precision while providing nuanced guidance to our team. This role requires a balance of analytical rigor and empathetic communication to ensure our "people-first" culture scales effectively as we grow.

• Comprehensive Benefits & LOA Management
• • Lead the end-to-end administration of all Leave of Absence (LOA) cases, serving as the primary point of contact for employees and ensuring compliance with federal and state regulations.
  • Act as the project manager for annual Open Enrollment, including vendor coordination and the creation of employee communication materials.
  • Serve as the day-to-day liaison for insurance brokers and retirement plan providers, resolving complex billing or enrollment issues.
• Operational Systems & Compliance
• • Serve as a power user for Rippling, HRIS, overseeing data integrity, system configurations, and the automation of manual workflows.
  • Lead regular audits of employee records and internal policies to ensure Salt remains compliant in a shifting legal landscape.
  • Participate in the design and maintenance of Standard Operating Procedures (SOPs) for all recurring People Ops processes to ensure consistency and scalability.
• Total Rewards & Policy Support
• • Support the annual compensation review process by gathering market data and ensuring salary adjustments are accurately reflected in payroll and systems.
  • Keep abreast of company policies, handbooks, perks, and wellness programs to provide expert guidance to staff, ensuring a consistent and transparent employee experience.
  • Assist the Director of People Operations in addressing mid-level employee relations matters and conducting internal investigations as needed and requested.
• Performance Management & Employee Engagement
• • Support the execution of mid-year and annual performance management cycles, assisting managers with goal-setting frameworks, tracking completion metrics, and guiding teams through growth plans.
  • Manage the deployment and administration of company-wide engagement surveys; analyze sentiment data to help leadership translate feedback into actionable retention initiatives.
  • Serve as a People Ops liaison and advisor for Employee Resource Groups (ERGs), providing operational support for their programming, budgeting, and community-building goals.
  • Champion typical day-to-day engagement needs, including the coordination of employee recognition programs, wellness pulses, and cross-departmental connection touchpoints.
• Recruiting & Lifecycle Support
• • Collaborate with the People Operations Coordinator in supporting the Creative and Production Resourcing Managers with full-cycle recruitment for specialized roles, including ATS setup and interviewer briefing.
  • Partner with the People Operations Coordinator with the transition from candidate to employee, ensuring a seamless onboarding experience and professional offboarding/exit process.

Requirements

• 4–6 years of experience in a People/HR role, with significant exposure to benefits administration and HR systems.
• Advanced proficiency in Rippling (or similar platforms like BambooHR or Workday) and Google Workspace.
• Solid understanding of FMLA/LOA regulations, benefits compliance (COBRA, ERISA), and multi-state labor laws.
• A natural architect who enjoys building spreadsheets, mapping out workflows, and creating order out of complexity.
• A clear, empathetic communicator who can handle sensitive information with total discretion and professionalism.
• Experience operating in a high-growth, fast-paced organization, with a track record of building scalable HR systems and processes from the ground up.

Salt Core Values + You

• Redefine the Rules: We bring creative and production together from the start. You help us build the systems that make this integration possible.
• In Search Of: You are a natural problem-solver who views administrative obstacles as "plot twists" to be solved with curiosity.
• Expect More, Get More: You don’t just "check boxes"—you push for that extra 10% in data accuracy and process efficiency.
• Compassion is Culture: You understand that behind every spreadsheet is a human being, and you lead with support and genuine care.

You Are:

• You are a Technical Problem-Solver: You love the "logic" of HR systems. You don't just use the HRIS; you optimize it to work harder for the team.
• You are a Trusted Resource: You are the person employees turn to for clear, confident answers regarding their benefits, leaves, and rights within the organization.
• You are an Operational Architect: You take pride in creating the "source of truth." You ensure that as Salt grows, our processes remain scalable, compliant, and easy to navigate.