Our client seeks an experienced, hands-on People Partner for a three-month, part-time contract assignment supporting leaders and managers in the Customer Success and Marketing organizations.
This individual will serve as a trusted advisor, with a strong focus on performance management, employee engagement, manager coaching, and employee relations. The ideal candidate will quickly establish relationships, provide practical HR guidance, and support the development of engaged, high-performing teams.
Key Responsibilities
Performance Management & Manager Development
Support performance management programs, including annual and midyear performance reviews, goal setting, and employee evaluations.
Coach and mentor managers on performance expectations, constructive feedback, employee development, and difficult conversations.
Guide managers through performance improvement plans (PIPs), corrective actions, and performance-related documentation.
Support performance calibration discussions to ensure fair, consistent employee evaluations.
Partner with leadership to address performance gaps, strengthen accountability, and improve team effectiveness.
Employee Engagement Surveys
Support the administration of employee engagement and pulse surveys.
Analyze survey results to identify trends, employee concerns, and improvement opportunities.
Partner with Customer Success and Marketing managers to review findings and develop actionable engagement plans.
Coach managers on communicating survey results, gathering employee feedback, and implementing improvements.
Monitor engagement initiatives and track progress against established objectives.
People Partnership & Employee Relations
Serve as a trusted advisor to Customer Success and Marketing leaders on employee relations, performance management, and organizational matters.
Coach managers on leadership effectiveness, employee engagement, conflict resolution, and people management practices.
Address employee concerns, workplace issues, and sensitive personnel matters.
Support employee investigations, corrective actions, and policy interpretation.
Ensure consistent application of HR policies and employment practices.
Talent Management & People Operations
Support employee development, retention, onboarding, and organizational changes.
Partner with managers to identify development opportunities and strengthen employee experience.
Collaborate with HR operations, payroll, benefits, and recruiting teams.
Maintain accurate employee documentation and ensure compliance with applicable employment laws.
Required Qualifications
Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent professional experience.
7+ years of progressive HR experience, including People Partner, HR Business Partner, or similar responsibilities.