Performance Load Test Analyst (814007)

This is a 12-month contract position based in Harrisburg, Pennsylvania, supporting performance load testing and quality validation across enterprise systems and integrations.

Responsibilities

• Follow SDLC and quality governance processes to ensure performance readiness across all releases
• Define performance testing strategy, scope, workloads, non-functional requirements, and acceptance criteria
• Design and execute performance, load, stress, endurance, and scalability testing using NeoLoad across SAP BRIM (Convergent Charging, Convergent Invoicing, FI-CA, Subscription Billing), SAP Convergent Mediation, SAP S/4HANA, SAP Datasphere, CRM applications, middleware and integration layers, and customer-facing channels
• Simulate real-world enterprise workloads including tolling transactions, mediation events, billing cycles, payment processing, CRM interactions, analytics queries, and batch jobs
• Validate system behavior under concurrent users, high-volume API traffic, batch processing, and large-scale SAP financial operations
• Execute end-to-end performance testing of bidirectional integrations between CRM and SAP systems, including validation of synchronous and asynchronous integration patterns, APIs, message queues, and batch interfaces
• Monitor performance metrics including response times, throughput, error rates, resource utilization, and system saturation points
• Analyze test results across SAP, CRM, integration, analytics, and infrastructure layers to identify bottlenecks
• Prepare detailed performance test reports, dashboards, and executive summaries with clear go/no-go recommendations
• Develop, maintain, and execute performance test scripts using NeoLoad
• Perform API, integration, and data-pipeline performance testing using NeoLoad capabilities
• Integrate NeoLoad tests with CI/CD pipelines where applicable
• Establish performance baselines and support release-to-release benchmarking and regression analysis
• Support system integration testing, user acceptance testing, planning intervals, show-backs, go-live, and hypercare phases with performance validation
• Promote performance testing best practices and continuous improvement across programs
• Fully document all created work, including technical and functional designs, diagrams, test plans, test scripts, impact analysis reports, lessons learned, and best practices

Qualifications

• Required

• 8+ years of overall IT testing experience

• 4+ years of hands-on performance and load testing experience

• Strong hands-on experience with NeoLoad

• Experience testing enterprise-scale applications with high transaction volumes

• Experience testing SAP systems, CRM platforms, analytics platforms, and complex enterprise integrations

• Strong understanding of load, stress, endurance, and scalability testing

• Strong understanding of API and middleware performance testing

• Strong understanding of batch, mediation, analytics, and asynchronous processing validation

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field

• Preferred

• Experience with SAP environments (SAP BRIM, S/4HANA, ECC)

• Experience with SAP Convergent Mediation

• Experience with SAP Datasphere

• Experience testing CRM and SAP bidirectional integrations

• Experience testing CRM-to-ERP integrations

• Experience with tolling, transportation, or public-sector systems

• Experience with cloud or hybrid infrastructure performance testing

Additional Requirements

• Must pass background checks prior to starting
• Position is primarily remote with onsite presence required for solution confirmation, planning intervals, show-backs, system integration testing