Performer Lead Casa Bonita Overview: For 52 years, Casa Bonita has been synonymous with families, fanfare, and fun. Restored to its former glory in 2023, Casa transports guests back to a childlike oasis that is both mysterious and captivating, with an unforgettable dining and entertainment experience that includes live music, shows, games and memories that will last a lifetime. Our team members have a shared passion for being a part of the Casa legacy and are eager to work together to define this exciting new chapter in our history. Compensation Range: $25.00 - $30.00/hour Responsibilities: - Follow established SOP steps to ensure all performances start and run smoothly
- Able to work independently while maintaining clear communication and collaborating effectively with team members
- Demonstrate a willingness to learn, adapt to feedback, and comply with all company policies and safety regulations
- Attend and lead warm-ups and pre-shift meetings
- Collaborate with wardrobe/props/tech. departments to ensure all costumes, props, microphones, and performance equipment are ready and in working condition
- Check the performance areas or stage setup for safety and efficiency
- Make real-time decisions on performance roster, structure and timing
- Professionally address any performer concerns, scheduling conflicts, or last-minute adjustments
- Observe and evaluate performer performance during each PL shift, providing timely, constructive feedback and documenting specific performance notes in the Performer Nightly Report at the conclusion of every shift
- Coach performers through notes and mentorship to ensure the highest level of guest and service standards
- Performer Leads may step into approved performing roles based on business needs
- Access and resolve any technical issues
- Provide detailed post-rehearsal and post-shift reports
- May assist the Training Specialist with select tasks related to training and rehearsals
- Perform other duties or tasks as assigned by Entertainment Leadership based on business needs
Qualifications:
- 18+ years of age
- Previous leadership and organizational experience in entertainment or related fields
- Performance experience required in theater, improv, hosting, voice acting, puppetry, mascot work, or character acting
- Strong interpersonal and communication skills
- Strong conflict resolution skills to provide exceptional service and maintain a positive guest and employee experience
- Able to communicate effectively in English
- Must have reliable form of transportation to and from work
- Regular and dependable attendance is an essential function of this position
- This position requires consistent availability for Thursday, Friday, and Saturday evening shifts, as well as Sunday morning shifts, on an ongoing basis. Candidates must be able to reliably work these required shifts as part of the regular schedule expectations for the role.
- Availability for these shifts is a condition of employment for this position. This availability is also an essential function of the role. Must be able to work flexible shifts, inclusive of weekends, days, late nights, and holidays
Preferred: Physical & Environmental Demands: - Able to distinguish colors and see both up close and at a distance
- Able to lift and carry up to 50 pounds
- Able to use manual dexterity, gross motor skills, and fine motor skills
- Must be able to walk at least 10,000 steps per shift, including stairs, inclines, and declines
- Able to pivot, transition between seated and standing positions, kneel, stoop, and lift throughout shifts
- Able to stand for extended periods and walk briskly throughout the shift
- Able to work in confined spaces
- Able to multitask and work efficiently with speed, accuracy, and composure in a fast-paced, high-volume restaurant and entertainment venue under pressure
Benefits: Casa Bonita also oers a benets package that includes medical, dental, and vision insurance for full-time employees. Deadline to Apply: 11/16/26, or until the position is filled.
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