Periodic Inspections Coordinator

Distinguishing Features of This Class:

The Periodic Inspection Coordinator is responsible for coordinating and administering the City of Syracuse, Division of Code Enforcements periodic inspection programs. This position serves as a primary point of contact for property owners, landlords, applicants, City departments, inspectors, and other stakeholders regarding periodic inspection requirements and related processes.

The Periodic Coordinator receives and reviews applications for programs including the Rental Registry, Certificates of Compliance, and Vacant Property Registry. The position processes applications, verifies required information and documentation, coordinates inspections and related activities, and issues certificates and other official documentation in accordance with City requirements, policies, and procedures.

In addition to application processing, the Periodic Inspection Coordinator performs a variety of administrative and coordination duties, works closely with other City departments, assists with resolving issues related to periodic inspections, and helps plan, coordinate, and manage projects designed to improve the administration and effectiveness of the City's periodic inspection programs.

Typical Work Activities

• Receive, intake, and process applications associated with the City's periodic inspection programs,
  including Rental Registry, Certificates of Compliance, and Vacant Property Registry applications.
• Review applications and supporting documentation for completeness, accuracy, and compliance with applicable City requirements.
• Enter, update, maintain, and retrieve property and application information within departmental databases and other record-keeping systems.
• Coordinate the processing of periodic inspection applications from initial intake through completion.
• Issue Certificates of Compliance and Rental Registry certificates, notices, and other documents as authorized by departmental procedures.
• Communicate with property owners, landlords, tenants, applicants, contractors, inspectors, and members of the public regarding application requirements, inspection processes, deficiencies, and status.
• Coordinate with Code Enforcement inspectors and other staff to facilitate inspections, follow-up activities, and the completion of required documentation.
•  Maintain accurate and organized electronic and physical records related to periodic inspections and property registrations.
• Prepare correspondence, reports, spreadsheets, notices, certificates, and other administrative documents.
• Work collaboratively with other City departments and agencies on matters involving property records, inspections, permits, violations, registrations, and compliance.
• Assist in coordinating interdepartmental projects and initiatives related to periodic inspections and property compliance.
• Help develop, implement, and improve administrative procedures, workflows, forms, and systems used to manage periodic inspection programs.
• Assist with special projects, data collection, research, and reporting related to Code Enforcement operations.
• Provide information and guidance to the public regarding applicable procedures, requirements, deadlines, and available services.
• Perform other related duties as assigned.

Knowledge, Skills, and Abilities

• Knowledge of general office administration, records management, and application-processing procedures.
• Ability to understand, interpret, and apply departmental policies, procedures, regulations, and requirements.
• Strong organizational skills and the ability to manage multiple applications, deadlines, projects, and priorities simultaneously.
• Strong attention to detail and accuracy in reviewing applications, entering data, maintaining records, and preparing official documents.
• Excellent verbal and written communication skills.
• Ability to communicate effectively and professionally with property owners, members of the public, City employees, and other stakeholders.
• Ability to establish and maintain effective working relationships with multiple City departments and outside parties.
• Proficiency with standard office technology, including email, word processing, spreadsheets, databases, and other computerized record-keeping systems.
• Ability to identify problems, research information, and determine appropriate administrative solutions.
• Ability to maintain accurate records and prepare clear reports, correspondence, and other written materials.
• Ability to work independently while also functioning effectively as part of a team.
•  Ability to coordinate multiple projects and follow assignments through to completion.

Minimum Qualifications

A. Graduation from a regionally accredited or New York State registered college or university with an Associate's Degree and two (2) years of professional or paraprofessional work experience in program administration, code enforcement, property management, housing, permitting, inspections, office management or a closely related field; or

B. Four (4) years of work experience as described in (A).

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance
• Retirement plan