Permanent Supportive Housing Case Manager

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Title: Permanent Supportive Housing Case Manager

Application Deadline Date: 11/18/2026

Req ID: 56060

Department: Children and Families

Location:

Waterbury, VT, US

Position Type: Permanent

Schedule Type: Full Time

Minimum Salary: $31.54

Maximum Salary: $49.45

Overview

Please Note:

Two positions available - cover letters are highly encouraged

These positions are based in Waterbury, VT. At this point, staff will be able to work remotely up to two days a week and work in the field or in Waterbury three days a week.

1: EAST Serving Franklin and Chittenden Counties with the possibility to expand

2: WEST Serving Caledonia, Windham, and Washington Counties with the possibility to expand.

The Role:

The Permanent Supportive Housing Case Manager will play a crucial role in the State''s Permanent Supportive Housing Assistance Medicaid Program. Responsibilities will include assessment and eligibility determination, service authorization, comprehensive care coordination, and training and technical assistance. This position will be part of a small, dynamic team dedicated to collaborating with community-based service providers to address homelessness in Vermont. Primary responsibilities include, but are not limited to:

• Eligibility and Assessment: Determine eligibility for program services; conduct whole-person assessments of need, collaborate with participants to co-create person-centered care plans, and conduct annual reviews to assess progress.
• Medicaid Support: Assist with accessing and renewals for Medicaid.
• Service Coordination: Coordinate services with local contracted providers, ensuring that all plans and services align with participants'' needs and priorities. Work collaboratively and behind the scenes with providers to deliver effective support.
• Team-Based Care Coordination: Refers to and collaborates with a range of providers including, but not limited to, Designated Agencies, Preferred Providers, Primary Care Physicians, and the VT Chronic Care Initiative, utilizing the Team-Based Care model.
• Quality Assurance: Engage in quality assurance and management activities, including training and technical assistance to providers, site visits, case reviews, and other monitoring activities to ensure program adherence.

You Bring:

• A strong commitment to housing first principles, trauma-informed care, and strengths-based relationships.
• Proficiency in recognizing and addressing health needs including mental health, substance use, complex physical health concerns, delays in cognitive development, and activities of daily living assistance.
• Familiarity with housing and homeless systems of care, evidence-based and emerging practices in human services and housing, and federal rules and regulations (HUD/Medicaid).
• Excellent communication skills and the ability to establish and maintain effective working relationships.
• Keen attention to detail and the ability to thrive in a fast-paced environment.
• Advanced proficiency with technology and the ability to quickly learn new platforms and databases.
• Ability to perform job duties within the framework of the four key practices of the Agency of Human Services: customer service, holistic service, strengths-based relationships and results orientation.

What we offer

• A supportive, passionate team
• Hybrid work schedule (This is the current schedule and subject to change)
• Retirement plans, including a pension
• Parental leave for all new parents, including adoptions
• Working with a staff who is dedicated to supporting children and families, including your own.
• Competitive salary range: $ 31.54/per hour - $49.45/per hour. Although the full salary range for this position is provided, new hires typically start at the salary range minimum and move through the pay steps overtime.

Who May Apply

This position, Permanent Supportive Housing Case Manager (Job Requisition #56060), is open to all State employees and external applicants.

If you would like more information about this position, please contact Molly.Shriver-Blake@vermont.gov

Resumes will not be accepted via e-mail. You must apply online to be considered.

Please note that multiple positions in the same work location may be filled from this job posting.

AHS BACKGROUND CHECKS: Candidates must pass any level of background investigation applicable to the position. In accordance with AHS Policy 4.02, Hiring Standards, Vermont and/or national criminal record checks, as well as DMV and adult and child abuse registry checks, as appropriate to the position under recruitment, will be conducted on candidates, with the exception of those who are current classified state employees seeking transfer, promotion or demotion into an AHS classified position or are persons exercising re-employment (RIF) rights.

Environmental Factors

Work is performed in an office setting and in a variety of field situations. Private means of transportation should be available since travel to field sites will be required.

Minimum Qualifications

Master's degree in education, human services, health, counseling or related field.

OR

Bachelor''s degree in education, human services, health, counseling or related field and one (1) year of experience or training in housing, human services, mental health, substance use, public health, education, counseling or related fields.

Preferred Qualifications

Experience with community-based health/behavioral health and/or homeless assistance/prevention programs

Total Compensation

As a State employee you are offered a great career opportunity, but it''s more than a paycheck. The State''s total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

• 80% State paid medical premium and a dental plan at no cost for employees and their families
• Work/Life balance: 12 paid holidays each year and a generous leave plan
• State Paid Family and Medical Leave Insurance (FMLI)
• Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
• Tuition Reimbursement
• Flexible spending healthcare and childcare reimbursement accounts
• Low cost group life insurance
• Incentive-based Wellness Program
• Qualified Employer for Public Service Student Loan Forgiveness Program

Want the specifics? Explore the Benefits of State Employment on our website.

Equal Opportunity Employer

The State of Vermont celebrates diversity, and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State's employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.

Nearest Major Market: Barre

Nearest Secondary Market: Montpelier

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