Personal Lines Account Manager

At R. Bruce Hill Agency, Ltd, we believe that insurance is ultimately about people, not just policies. Located in the heart of Millburn, New Jersey, our agency has spent years building a reputation based on trust, reliability, and genuine care for our neighbors. We are currently looking for a thoughtful and organized Personal Lines Account Manager to join our local office. You will not be just another name in a cubicle; you will be the primary point of contact for our clients, acting as a steady hand during their most important moments. We foster an environment where your expertise is valued and your voice is heard, creating a space where you can truly grow your career. If you enjoy solving problems, building meaningful relationships, and helping people secure what matters most to them, you will feel right at home with our team. Come help us continue our tradition of excellence by bringing your unique skills and positive energy to our office every day.

Salary Range: $60000.00 - $75000.00 per year

Annual Base Salary + Commission

Flexible Schedule

Health Insurance

Hands on Training

Mon-Fri Schedule

Paid Time Off (PTO)

Responsibilities

Manage a dedicated book of business by handling renewals, endorsements, and routine coverage questions.

Review existing client policies to identify potential gaps in coverage and suggest necessary adjustments.

Advocate for your clients when interacting with insurance carriers to resolve billing or claim status inquiries.

Prepare and deliver insurance proposals that explain complex coverage options in plain language.

Keep accurate and up-to-date records of all client communications within our internal system.

Collaborate with the broader team to maintain high levels of client satisfaction and retention.

New Jersey Property & Casualty Insurance License.

Minimum of three years of experience managing personal lines accounts.

Strong command of agency management systems like AMS360 or Applied Epic

Detailed knowledge of all personal lines policy forms homeowners, auto, boat, combination dwelling, umbrella.

Clear and professional written and verbal communication style.

Experience with carrier-direct rating platforms.