Personal Lines Account Manager

The Jonus Group

Mobile, AL

JOB DETAILS
SKILLS
Communication Skills, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Dental Insurance, Interpersonal Skills, Problem Solving Skills, Psychiatry and Mental Health, Real Estate, Sales Management, Team Player
LOCATION
Mobile, AL
POSTED
Today
Job Description

Personal Lines Account Manager
Job Summary

Seeking a highly skilled and experienced Personal Lines Account Manager to join a growing team. This role is integral to the agency's success, as you will manage a high-volume book of business, provide exceptional service to clients, and contribute to the overall growth of the agency.
Compensation Package
  • Competitive Salary: Based on experience, with a commitment to paying above the median market rate to attract top talent.
  • Health Insurance: 50% of the employee premium covered by the company (employee pays approximately $150/month).
  • Additional Benefits: Vision, dental, pet insurance, and confidential mental health counseling.
  • Work Equipment: Provided for remote employees.
  • Professional Development: Opportunities for growth and learning within a supportive environment.
Responsibilities
  • Manage a high-volume book of business, including quoting, renewing, and servicing personal lines accounts.
  • Handle the full account management process, ensuring client satisfaction and retention.
  • Work with real estate investors, property accounts, and other small commercial accounts.
  • Utilize agency management software (Nowcerts - Momentum) and CRM (Agency Zoom) to streamline workflows.
  • Collaborate with team members to maintain a positive and productive work environment.
  • Participate in occasional in-office training sessions and company events.
Qualifications/Requirements
  • Licenses: Active Property & Casualty (P&C) license required.
  • Experience: 3-5 years of personal lines account management experience, with a strong understanding of E&S coastal markets.
  • Technical Skills: Proficiency in agency management software and CRM systems.
  • Soft Skills:
    • Self-motivated and driven.
    • Strong problem-solving abilities.
    • Excellent communication and interpersonal skills.
    • Adaptability to new technologies and processes.
    • Team-oriented with a collaborative mindset.

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About the Company

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The Jonus Group