Follow your calling, Find your career!!
Hiring Range: $52,132 - $78,198
This is a nonexempt (hourly) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant's salary history and qualifications in comparison to the market rate and requirements for the job.
At Mecklenburg County, you'll have the chance to build a career as unique as you are with support, inclusive culture and technology to become the best version of you. We're counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Position Summary:
Responsible for discovering, appraising, auditing and assessing all taxable personal property (Business Personal Property, Registered Motor Vehicles, Watercraft, Aircraft, Mobile Homes, Income Producing Farm equipment and Unregistered Motor Vehicles) physically located in Mecklenburg County according to best practices for tax appraisal and North Carolina General Statutes. Performs strong paraprofessional work of intermediate difficulty, variety and specialization in a department.
Essential Functions:
- Provide general office duties and administrative support to the department and ensures that routine activities are completed in a timely manner.
- Provide customer service to all internal and external stakeholders including the front counter and electronic correspondence.
- Create files, maintain records and transmit documentation using various resources and technology.
- Perform data entry, compile reports, prepare correspondence, scan, indexes and files documentation.
- Read and analyze incoming correspondence, submissions and reports and processes accordingly.
- Conduct research, retrieve information, compiles data and prepares documents.
- Upload, index, verify, approve and maintain records in various database systems.
- Provide guidance to taxpayers and tax professionals on exemptions, listings, audit and appeal processes for all types of personal property.
- Prepare, adjust, approve and review assessments as allowed by statute.
- Review appeals for timeliness and validity.
- Prepare and assist with Formal/Informal Personal Property Appeals at the Board of Equalization and Review and the Property Tax Commission.
- Conduct and coordinate annual field canvassing of all types of personal property located within the County. This includes reviewing property held by others that are not owned by them (registrars). It would include being over and around water at homes and marinas. Also includes are mobile homes parks, aircraft hangars, and storage facilities.
- Work with other team members to strategize, plan, create, modify, review, and implement processes.
- Responsible for assessment and data-validation and prepares reports for management.
- Work with external and internal vendors, coordinating projects, acts as liaison between CAO and vendors and ensures CAO needs are being met.
- Perform audits at the intermediate level and assists on other audits and audit functions.
- Prepare and assist personal property appeals before the local Board of Equalization and Review and assists with appeals at the Property Tax Commission.
- Perform all projects/tasks assigned to them and ensures that they are all completed correctly and timely.
- Perform quality assurance review of outgoing mailings and billings
Minimum Qualifications:
Experience:
Minimum of two years of experience in general business,
Education:
Associates degree in a related field
Combination of relevant education and relevant experience accepted? Yes
Must obtain certification by the NC Department of Revenue as a County Personal Property Appraiser II
within five years of hire date.
Preferred Qualifications:
- Two years' experience property taxation: assessment, appraisal, or auditing is preferred
Knowledge, Skills and Abilities:
Knowledge of
- English, spelling and arithmetic
- North Carolina Machinery Act
- Principle and practices of personal property appraisal
- Principles, practices, methods and requirements of private sector business accounting and personal property auditing and generally accepted accounting principles and procedures
- Pertinent federal, state and local rules, regulations, ordinances, and other regulatory standards applicable to the work.
- Economics and market forces that influence property valuation
- Applicable laws, court decisions, and Board of Equalization regulations pertaining to personal property appraisal.
- Income/cost/market valuation/appraisal approaches
- Use of professions tables and reference manuals and valuation guides
- Elements of formal appraisal reports and appeals hearing presentations.
- Overall function and responsibilities and services in assigned areas.
Skills:
- Prioritizing work
- Using technology
- Evaluations, audits, canvassing, inspections, and interpreting financial records
- Strong oral and written communication skills to be used in interactions with external and internal customers: ability to prepare oral presentations for managers and staff; ability to compose correspondence, memoranda, reports and other documents
- Teamwork - communicating, listening, sharing and hardworking
- Data analysis skills, sound judgment and strong problem-solving skills.
- Researching, compiling, and summarizing statistical data and information materials
- Customer Service
- Public speaking
- Problem solving
Abilities:
- Initiating Action - Taking prompt action to accomplish objectives; take action to achieve goals beyond what is required; being proactive.
- Stress tolerance - Maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and to the organization.
- Customer Focus - Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty
- Building Trust - Interacting with others in a way that gives them confidence in one's intentions and those of the organization.
- Decision Making - Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions, using effective approaches for choosing a course of action or developing appropriate solutions.
- Collaboration - Working effectively and cooperatively with others; establishing and maintaining good working relationships.
- Planning and Organizing - Establishing courses of action for self to ensure that work is completed efficiently.
- Communication - Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
- Business Acumen - Using economic, financial, market and industry data to understand and improve business results; using one's understanding of major business functions, industry trends and own organization's position to contribute to effective business strategies and tactics.
Computer Skills:
Proficient in various computer applications including Microsoft Office Suite
Work Environment:
Works in an office setting with moderate noise
Reasonable Accommodations Statement:
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Disclaimer Statement
This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor's request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.