Personal Training Manager

Benefits:

Bonus based on performance

Competitive salary

Free uniforms

Employee discounts

Job Description Summary:

The primary objective of the Personal Training Manager is to maximize the number of members who participate in, and as a result retain, our paid Personal Training Services. This will be accomplished by meeting and exceeding both new client acquisition and existing client retention goals. If you're passionate about fitness, enjoy leading a team, and are ready to grow while helping others grow - this is your opportunity.

The Personal Training Manager will achieve these objectives by:

Lead and manage our Personal Training department

Managing and coaching the front-end selling process of the CrunchOne Kickoff.

Drive monthly sales and session goals

Support, train, and mentor personal trainers

"Owning" the client journey that a customer takes by engaging with our paid programming

Make sure all clients get top-quality service

Track performance and report results

The Personal Training Manager at Crunch Pembroke Pines is responsible for setting the tone and leading by example. This role ensures that all team members consistently uphold company standards, including punctuality, proper dress code, professionalism, cleanliness, and a friendly, member-focused attitude.

Job Duties:

Personally lead from the front by performing at least 50% of all CrunchOne Kickoffs (C1K).

Actively coach, role-play, and guide personal trainers on effective sales techniques and service delivery.

Oversee trainer schedules and allocate resources based on key performance indicators (KPIs).

Ensure a strong and consistent execution of the Client Journey, especially during the first 90 days.

Guarantee that all Personal Trainers deliver safe, effective, and scientifically backed training programs.

Oversee proper and accurate use of training tools including dotFit programs, supplements, goal setting, program design, tracking, and progress updates.

Recruit, hire, train, and manage a team of qualified and motivated Personal Trainers.

Conduct regular one-on-one meetings with trainers to review performance, provide coaching, and align with both individual and company objectives.

Maintain accurate reports and performance data to provide clear insight into the department's success.

Communicate key takeaways, updates, and action plans to the General Manager.

Qualifications and Skills:

Solid understanding of personal training principles, techniques, and effective program design

Proven ability to sell services and build strong rapport with members and staff

Familiarity with Crunch systems and tools, including VFP, dotFit, ABC/Datatrak, Crunch U, Styku, and more

Must be able to safely and confidently operate and demonstrate use of all club equipment

Experience in coaching, motivating, and leading both individuals and groups

Strong leadership skills with the ability to communicate clearly and effectively

Consistently brings a friendly, positive, and enthusiastic energy to the team and club environment

Strong commitment to delivering top-level member service and support

Handles member and staff inquiries in a professional, courteous, and solution-focused manner

Education:

Bachelor's degree preferred

Current CPR certification required

Certifications (must hold one or more of the following):

ACSM Certified Personal Trainer

ACE Personal Trainer Certification

The Cooper Institute Personal Trainer Certification

IFPA Personal Fitness Trainer Certification

NASM Certified Personal Trainer, Corrective Exercise Specialist, or Performance Enhancement Specialist

NESTA Personal Fitness Trainer Certification

NFPT Personal Trainer Certification

NSCA Certified Personal Trainer or Certified Strength and Conditioning Specialist

Experience:

2-3 years of experience as a Personal Trainer preferred

Prior management experience in a retail or hospitality setting, leading teams of 3-10 people, is a plus

Sales experience with a consultative approach preferred

Physical Requirements:

Ability to work from the club office, move throughout the gym floor, and interact directly with members and staff

Frequently required to demonstrate and explain fitness exercises, proper form, and training techniques

Must be able to lift and carry up to 50 pounds on a regular basis