Pharma Salesforce Developer - Patient Services

Introduction

At Slipstream IT we work to streamline IT Support and provide managed solutions with a strategic consulting and global leadership management approach. Our solutions are designed exclusively for emerging pharma and biotech organizations. Slipstream’s industry-leading solutions free clients from the demands of internal IT and allow them to rapidly advance their mission. Led by a leadership team that has been together for over 10 years, you will join a proven team, culture, and strategy to drive innovation within the IT outsourcing industry while developing your skillset with opportunities for internal growth.

Role Summary

Salesforce Developer responsible for hands-on configuration and custom development across the Salesforce platform, primarily supporting Life Sciences Cloud, Service Cloud, and MuleSoft integrations. This role executes solution designs created by the Salesforce Architect and works closely with Business Analysts, PMO, and QA. This is an individual contributor role. No travel. Fully remote.

Core Responsibilities

• Implement Salesforce solutions using configuration and custom code aligned to approved architecture and functional designs
• Develop and maintain Apex (classes, triggers, async processing), Lightning Web Components (LWC), and Flows
• Build and support Life Sciences Cloud data models, business processes, and automations
• Deliver Service Cloud capabilities (case management, Omnichannel routing, entitlements, email-to-case)
• Design and implement integrations using MuleSoft or similar middleware (REST/SOAP APIs, event-based patterns)
• Support integration reliability practices (error handling, retries, idempotency)
• Participate in sprint planning, backlog refinement, and technical design reviews
• Write unit tests, support SIT/UAT, and resolve defects
• Support regulated life sciences delivery (validation, auditability, change control)
• Follow SDLC and CI/CD release practices

Required Qualifications

• 4+ years Salesforce development experience
• Patient Services experience
• Strong hands-on experience with Apex, LWC, Flows, SOQL, and data modeling
• Experience with multiple Salesforce clouds (Service Cloud preferred)
• Experience building and supporting integrations
• Experience with DevOps practices (Git, SFDX, CI/CD tools)
• Experience working in Agile delivery teams

Required Salesforce Certifications

• Salesforce Platform Developer I
• Salesforce Administrator (preferred or equivalent experience)

Nice to Have

• Life sciences or healthcare project experience
• Experience with Life Sciences Cloud or Health Cloud
• Experience with Veeva or IQVIA OCE
• Exposure to GxP-regulated or validated environments
• Additional certifications: Platform Developer II, Data Cloud Consultant, Agentforce, Marketing Cloud

Benefits

• 401k match
• Comprehensive group health, dental, vision benefits
• Life insurance/LTD
• Discretionary PTO

Slipstream IT is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation or identity, national origin, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Slipstream IT makes hiring decisions based solely on qualifications, merit, and business needs at the time.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.