Blue Cross and Blue Shield Association logo

Pharmacy Business Support Internship

Blue Cross and Blue Shield Association
  • Des Moines, IA
    8 days ago

    Job Description

    Why choose an internship with Wellmark? We strive to offer meaningful work that assists in your professional development and provides value to the team. You will gain valuable experience within the health insurance industry and put the skills and knowledge you've acquired in school to practice this summer during our  2027 Summer Internship Program. You will have the opportunity to learn from subject matter experts and leaders within the industry, network with fellow internship program participants, and gain practical, hands-on work experience.

    If you're eager to learn, collaborate with others, demonstrate your potential, develop customer-focused solutions, and grow into an exciting career, we hope you'll consider an internship with us!

    What's Pharmacy Business Support team at Wellmark? Pharmacy Business Support is experiencing a period of dynamic growth and increasing complexity. With evolving responsibilities across supporting customer service, new business, compliance, appeals, interdepartmental coordination, and benefit management, the team is consistently balancing strategic initiatives with high-volume operational demands.

    What projects might I support? Although subject to change, examples of projects are included below:

    • Provide day to day experiences of collaboration and partnership with various leaders and teams; focus on small scale deliverables, building interpersonal relationships, exposure to cross divisional elements of the Wellmark organization.
    • Conduct side by sides with Pharmacy Business Support team to identify opportunities to streamline and optimize processes. Assist with development of desk level procedures and process maps to support recommendations.
    • Work closely with Pharmacy Business Support Seniors and Leads to develop a process to analyze call data and feedback loops to identify pain points in pharmacy-related inquiries.
    • Collaborate with Pharmacy Business Support Leads to develop a benefits guide and process for continual adds for new benefits.
    • Assist with current Pharmacy Business Support product rollout.

    Ready to bring your strengths to Wellmark? Here's what's next! Review the qualifications below. If the position is a match with your passion and interests, submit your application today!

    This internship will start in May of 2026, working a hybrid schedule from our headquarters in Des Moines.

    • Current junior, senior, grad student pursuing a Bachelor''s degree in Business, Process Management, Healthcare Management, Public Health, Analytics or related field; or current P1 PharmD student
    • Excellent verbal and written communication skills to effectively communicate recommendations to all levels of the organization
    • Proficient with Microsoft Office Suites,
    • Strong technical aptitude, with the ability to learn new systems quickly
    • Ability to think critically and analytically
    • Strong interpersonal skills with the ability to build relationships of collaboration and trust
    • Strong organizational skills, self-starter, ability to prioritize and multi-task

    Preferred:

    • Previous experience creating business process maps or flow charts
    • Prior experience in healthcare or previous internship or office experience
    • Practical experience using AI tools

    All your information will be kept confidential according to EEO guidelines.

    An Equal Opportunity Employer

    The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

    Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at careers@wellmark.com

    Please inform us if you meet the definition of a "Covered DoD official".

    At this time, Wellmark is not considering applicants for this position that require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please refer to the following resources:Nonimmigrant Workers and Green Card for Employment-Based Immigrants

    Wellmark supports and expects the responsible use of AI for our workforce! We welcome the responsible use of these tools by job seekers as well and are interested in learning from you; you will have an opportunity in the application process to share which tools you used and how you applied them.

    Numbers & Facts

    LocationDes Moines, IA
    IndustryInsurance
    Company Size2,000 to 2,499 employees
    Websitehttps://www.bcbs.com/about-us/careers

    About Company

    At the Blue Cross and Blue Shield Association (BCBSA), we provide business strategy, technical support and consulting expertise to 36 Blue Cross and Blue Shield companies across the nation, employing more than 1,000 of the best strategic thinkers in the industry. We are a Brand manager that sets quality control standards for the 36 independent companies that use the Blue Cross and Blue Shield Brands, and we serve as a trade association that represents these Blue companies. It is through our involvement that the Blues companies share a united vision and strategy while also benefiting from the local strength of all member companies.

    Skills

    • Analysis Skillsunmatched
    • Artificial Intelligence (AI)unmatched
    • Business Process Managementunmatched
    • Business Processesunmatched
    • Business Supportunmatched
    • Cartographyunmatched
    • Communication Skillsunmatched
    • Compensation and Benefitsunmatched
    • Customer Relationsunmatched
    • Customer Support/Serviceunmatched
    • Data Analysisunmatched
    • Develop and Maintain Customersunmatched
    • Establish Prioritiesunmatched
    • Health Insuranceunmatched
    • Healthcareunmatched
    • Healthcare Managementunmatched
    • Interpersonal Skillsunmatched
    • Microsoft Officeunmatched
    • Multitaskingunmatched
    • Organizational Skillsunmatched
    • Pharmacyunmatched
    • Presentation/Verbal Skillsunmatched
    • Procedure Developmentunmatched
    • Process Developmentunmatched
    • Process Flowunmatched
    • Process Improvementunmatched
    • Product Supportunmatched
    • Public Healthunmatched
    • Strategic Planningunmatched
    • User Documentationunmatched
    • Writing Skillsunmatched

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