Analysis Skills, Auditing, Best Practices, Billing, Content Management Systems (CMS), Data Analysis, Desktop PC, Employee Retention, Medicaid, Medicare, Microsoft Word, National Committee for Quality Assurance (NCQA), Network Performance/Analysis, Network Security, Pharmacy, Presentation/Verbal Skills, Problem Solving Skills, Risk Analysis, Talent Management, Time Management, Utilization Review Accreditation Commission (URAC)