Pharmacy Program Specialist

Essential Duties and Responsibilities:

• Calculates and maintains medication orders and par levels, using the designated reporting system, according to practice needs based on a three-month trending pattern.
• Reconciles any discrepancies within the pharmacy and notifies supervisor.
• Identifies patients that are eligible for the dispensing program.
• Encourages staff to promote the benefits of pharmacy dispenses “in-house” for both patients and the practice.
• Communicates supervisor to review any pharmacy updates or pertinent changes. Reports applicable changes/updates to supervisor.
• Ensures all pharmacy logs are up to date and that all prescriptions dispensed in office are on file.
• Ensures that each pharmacy is prepared for all State and DEA audits and that office managers are trained for audits.
• Understands pharmacy revenue reports regularly with business owners to determine opportunities for growth.
• Attends bi-monthly meetings with both physician and pharmacy account manager to review any litigated claims.
• Communicates tasks related to program implementation in any new locations to ensure a smooth program upstart.
• Maintains all databases related to workers comp and PIP, as requested.
• Communicates with office staff and management information related to the ancillary services and helps develop manageable workflows.
• Ensures compliance of a variety of feedback processes to enable maximum potential to be met.
• Anticipates, addresses, and corrects obstacles and issues that adversely impact workflows and business results.
• Follows all clinical and non-clinical aspects of the pharmacy, including dispensing, inventory and ordering, policies and procedures.
• Provides input on marketing materials, advertising and promotional activities as to effectiveness and receptivity from referral sources.
• Works with internal staff to gain a comfortable working knowledge of the various conditions we treat, and therapeutic treatments we offer.
• Networks with internal sources to continuously improve operational knowledge, skills and abilities.
• Checks work e-mail on a regular basis throughout the workday
• Participate in and complete all required trainings and in-services
• Other duties as assigned

Minimum Qualifications:

• At least two (2) years of related experience in a healthcare setting.
• Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook).
• Must have a working knowledge of industry’s legal rules and guidelines
• Must have in-depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service, etc.)
• Must have a working knowledge of data analysis and operations metrics
• Must have excellent written and oral communication skills.
• Must be able to work individually as well as within a team.
• Must be able to multi-task and prioritize.
• Must demonstrate extreme attention to detail.
• Must possess strong organization skills.
• Must be able to perform calculations, problem solve and use reasoning.
• Must have knowledge of medical practices and medical terminology.
• Must be able to meet predefined production and quality standards.
• All staff are expected to have a strong desire to provide excellent customer service; to comply with the rules and regulations of those organizations to which we are accountable; to have high ethical and professional standards of conduct; and to have an attitude of wanting to continuously improve their own professional performance.

Driving/Travel:

The employee must have reliable transportation. Travel for this position will be required up to 100%. While the primary workplace may be closest to the employee’s home, work assignments could be in any of the Company’s locations.