Pharmacy Technician

Position Title: Pharmacy Technician

Department: Pharmacy

Supervisor: Technician Supervisor

Hours per week: 40 hours

FLSA Status: Non-exempt

Pay Range: The expected base pay for the position is $19-$26 per hour and may be increased based on other factors, such as language, certifications, etc.

Primary Function:

The Pharmacy Technician supports the safe, accurate, and efficient dispensing of medications under the supervision of a licensed pharmacist. The Technician assists with prescription preparation, patient communication, inventory management, and workflow coordination to ensure high-quality pharmacy services that promote health equity and improve patient outcomes across Upham's Community Care.

Duties & Responsibilities:

Essential Duties

• Assist pharmacists in processing, filling, and labeling prescriptions accurately and efficiently.
• Retrieve, count, pour, weigh, measure, and sometimes mix medications under direct supervision.
• Input and maintain prescription and patient data in the Liberty pharmacy software and electronic health record (EPIC).
• Communicate with patients, providers, and insurance representatives to resolve medication-related issues.
• Support patients in understanding medication pick-up, delivery, and refill processes with compassion and cultural sensitivity.
• Manage inventory, including ordering, receiving, stocking, and monitoring for expiration dates.
• Prepare medications for Omnicell adherence packaging and Parata automation systems as assigned.
• Support compliance with 340B program policies and FQHC guidelines for uninsured and underinsured patients.
• Maintain organized and clean work areas according to infection control, safety, and regulatory standards.
• Follow all privacy and security regulations in handling Protected Health Information (PHI).
• Participate in quality improvement initiatives, training, and continuing education activities.
• Demonstrate commitment to Upham's mission of advancing health equity and serving the community with dignity and respect.

Additional Duties

• Assist with pharmacy reports, audits, and data collection as assigned.
• Participate in team meetings and contribute to improving workflow efficiency.
• Perform other duties as assigned to support pharmacy operations.

This is a full-time position at 40 hours per week.

Regular work schedule would require working some evenings each week and two (2) Saturday shifts per month.