Pharmacy Technician

At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting-edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 20+ sites across the US and Canada, with plans for further expansion.

Location: Detroit, MI | Site Name: Headlands Research - Detroit | Full-Time | Clinical Research

For experienced Pharmacy Technicians looking for meaningful work in clinical research.

Headlands Research – Metro Detroit is a leading clinical research site dedicated to advancing medical innovation and expanding access to clinical trials. Strategically located in the Detroit metro area, we serve a large and diverse population while conducting multi-therapeutic and general medicine studies. We are committed to ensuring all participants have access to cutting-edge therapies, helping to shape a healthier future for the communities it serves.

If you’re a Pharmacy Technician who values precision, compliance, patient safety, and collaborative clinical environments, this may be the right next step in your career, for our clinical research site located in Detroit, MI. As a Pharmacy Technician, you’ll work side-by-side with experienced Clinical Research Coordinators, Investigators, and cross-functional teams to support all aspects of clinical trial execution—from subject screening to data entry. Your work will directly contribute to the success of new treatments in development. This role is ideal for Pharmacy Technicians who enjoy working in highly regulated environments, take pride in accuracy and documentation, and want to be part of a team advancing innovative medical research.

Want to be a part of a growing company that’s making a difference in our world? Look no further than Headland Research! You’ll enjoy a friendly and exciting culture with opportunities for growth and advancement. We offer the following generous benefits to our full-time employees:

Type:  Regular Full-time Employee
Schedule:  Mondays through Fridays, 8:00am - 5:00pm
Pay Range: $22-26/hr *Dependent upon relevant experience, certification, and education.
Location:  Onsite in Southfield, MI (no capabilities for remote or hybrid work)
Reports to:  Site Director
Benefits:  Our benefits package for full-time employees includes health insurance (medical, dental, and vision), Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA), Paid Time Off (PTO), a variety of disability, accident, and life insurance options, as well as many more.

What We Offer

• Competitive pay + annual performance incentives
• Medical, dental, and vision insurance
• 401(k) plan with company match
• Paid time off (PTO) and company holidays
• A mission-driven culture focused on advancing medicine and improving patient outcomes

 Why Join Us?

You’ll be part of a growing, mission-driven organization that values its people. At our core, we’re committed to bringing innovative medical treatments to patients faster—while creating an environment where employees thrive. If you’re passionate about clinical research and ready to make a difference, we’d love to hear from you.

The Role:

The Pharmacy Technician plays a key role in the successful execution of clinical trials by ensuring the safe, accurate, and compliant handling of investigational products (IP). Working under the supervision of a licensed pharmacist or certified technician (as applicable), this individual will be responsible for receiving, storing, preparing, dispensing, documenting, and managing investigational drugs in accordance with study protocols, GCP/ICH regulations, and institutional SOPs. This role may also support administrative and data entry activities related to the conduct of clinical research.

Responsibilities:

• Investigational Product (IP) Management
  • Receive, store, prepare, and dispense investigational products according to protocol, pharmacy manual, and regulatory requirements.
  • Use IWRS/IRT systems to log shipments, assign IP, and perform returns or destructions per study-specific guidance.
  • Maintain accurate inventory logs, temperature records, and expiration tracking for all IP and supplies.
  • Monitor and respond to temperature excursions, discrepancies, or deviations per SOP.
  • Perform aseptic preparations where required, following sterile technique protocols.
  • Manage IP accountability documentation, including blinded and unblinded logs and reconciliation.
  • Ensure all investigational product storage complies with GCP and institutional policies (double-locked, secure, labeled, etc.).
• Documentation & Compliance
  • Maintain audit-ready records of all pharmacy activities, including temperature logs, equipment calibrations, and IP logs.
  • Create and manage pharmacy study binders with updated regulatory and protocol-specific content.
  • Adhere to ALCOA-C principles (Attributable, Legible, Contemporaneous, Original, Accurate, Complete, and Consistent) in documentation practices.
  • Participate in unblinded or blinded monitoring visits, providing relevant pharmacy documentation.
• Administrative & Operational Support
  • Assist with scheduling and performing protocol-specific assessments (e.g., memory assessments, vital signs, specimen collection support).
  • Perform data entry in eCRFs according to protocol and system-specific guidelines.
  • Support query resolution, documentation scanning, and other clerical duties (e.g., faxing, reminder calls).
  • Order pharmacy-related supplies and assist with equipment upkeep and calibrations.
  • Provide pharmacy support to other team members and backfill duties during absences.
• Communication & Collaboration
  • Maintain clear, professional communication with study coordinators, monitors, sponsors, and clinical staff.
  • Participate in team meetings and training sessions to stay updated on protocols, SOPs, and compliance standards.
  • Demonstrate flexibility and professionalism in a fast-paced, regulated environment.

Requirements:

• Completion of a recognized Pharmacy Technician program preferred.
• Registration with relevant state or provincial licensing body (e.g., College of Pharmacists of BC) required where applicable.
• Current certification in Good Clinical Practice (GCP) and/or willingness to complete GCP training.
• Minimum of 1–2 years of experience as a Pharmacy Technician, preferably in a clinical research or hospital setting.
• Experience with IWRS/IRT systems, inventory control, and investigational product handling preferred.
• Familiarity with Phase I–IV clinical trials and regulatory requirements an asset.
• Strong organizational and documentation skills with high attention to detail.
• Proficient in Microsoft Office and electronic data capture systems.
• Ability to follow protocols, SOPs, and maintain regulatory compliance.
• Strong communication and interpersonal skills.
• Demonstrated ability to manage multiple tasks efficiently and work independently or as part of a team.
• Professionalism, reliability, and commitment to patient safety and data integrity.