Pharmacy Technician - Specialty Infusion Pharmacy

Pharmacy Technician, Specialty Infusion Pharmacy

Do you want to practice pharmacy in a patient-centric environment as an integral part of a clinical team that cares for patients with chronic and complex conditions?

Work a steady 8:30am-5:00pm shift, Monday-Friday, with no weekends and not standing the entire time.

Advanced Infusion Care (AIC) is a specialty infusion pharmacy serving patients who depend on high-touch, time-sensitive therapies, including immune globulin (IG), TPN, and other specialty and chronic care infusion therapies. As a pharmacy technician, you will support the pharmacists, nurses, and clinicians who help these patients stay on therapy, safely and on schedule.

AIS Healthcare is the leading provider of Targeted Drug Delivery (TDD) and Infusion Care. With our diverse culture and our values of Innovation, Stewardship, and Unity, we are committed to Advancing Quality and Improving Lives. We are dedicated to doing more for our patients by providing quality products and services that enhance the entire care experience.

AIC is a branch of AIS Healthcare offering great benefits, including health, vision, and dental insurance, long-term disability insurance, life insurance, a generous vacation package, a 401(k) plan with employer match, growth opportunities, and more.

Hours: 8:30am to 5:00pm PT, Monday-Friday
Address: 10521 Garden Grove Blvd., Garden Grove, CA 92843
Wage: $22.00 to $29.00 per hour, based on years of experience

Position Summary

The Pharmacy Technician supports specialty pharmacy operations for patients on chronic and complex infusion therapies. Under the direct supervision of a pharmacist, the technician assists with compounding sterile preparations, preparing and assembling specialty drug orders, and assembling patient supplies and equipment. The technician also helps maintain quality and temperature-controlled handling standards, keeps pharmacy work areas clean and compliant, and participates in performance improvement activities as directed by the pharmacy manager, per the Pharmacy Policy and Procedures Manual.

Essential Duties and Responsibilities

• Recognizes patients’ rights and responsibilities, and respects patient privacy and confidentiality.
• Prepares, packages, and distributes specialty and chronic care medications prescribed by physicians, including immune globulin (IG) and other high-cost, high-touch infusion therapies.
• Prepares and dispenses TPN and prescription IV drug therapy and supplies for home infusion patients accurately and on time, in accordance with all legal requirements.
• Ensures sterile, precise preparation of hazardous and non-hazardous IV drug therapy to protect patient safety and prevent employee exposure to hazardous chemicals.
• Follows proper storage, handling, and packaging procedures for temperature-sensitive and refrigerated specialty products, including cold chain packaging and shipment preparation.
• Assists with coordinating delivery timing so patients receive therapy before scheduled infusions.
• Supports order intake and processing, including obtaining, interpreting, and evaluating physician medication orders and verifying the accuracy of dispensing, medical, and laboratory data.
• Assists with refill coordination and communication with patients, nursing, and clinical staff to support continuity of therapy for chronic care patients.
• Maintains drug lot number, expiration, and product tracking records for specialty products, including manufacturer-required documentation.
• Maintains the IV room and surrounding pharmacy area in a clean, well-stocked condition, and maintains the staging area where drug and supply orders are set up for clean room preparation.
• Follows and assists with inventory control procedures, including receiving, checking in, and stocking drug and supply shipments against purchase orders and packing slips.
• Manages specialty drug inventory, including IG and other high-cost products, with attention to lot numbers, expiration dates, and storage requirements.
• Monitors par levels and assists with ordering and replenishing drugs, IV bags, sterile compounding supplies, and patient supplies to prevent stock-outs and delays in therapy.
• Monitors and documents refrigerator, freezer, and room temperatures, and reports excursions to the pharmacist immediately.
• Assists with processing manufacturer and wholesaler returns, credits, and drug recalls.
• Assembles, tracks, and maintains patient supplies and infusion equipment (such as pumps and poles), including cleaning, checkout, and return documentation.
• Maintains accurate inventory records in the pharmacy system, in compliance with DEA, Board of Pharmacy, and company requirements.
• Assists pharmacists, physicians, nurses, and clinical personnel with pharmacy services.
• Follows and assists with inventory control procedures, including specialty drug inventory management and reconciliation.
• Maintains department facilities, equipment, and materials to promote efficiency, health, comfort, and safety for patients and staff.
• Assists the supervisor in training new staff and provides feedback as appropriate.
• Completes paperwork and computer-related duties.
• Shares knowledge with other staff members and works as a team member, interacting in a positive, respectful, and considerate manner.
• Performs other job-related duties as assigned.

Qualification Requirements

• Must pass all pharmacy and sterile compounding competencies within the first 90 days of employment.
• Ability to communicate effectively and professionally with patients, caregivers, and clinical staff.
• Extreme attention to detail and accuracy, especially when handling high-value, time-sensitive specialty products.
• Ability to prioritize and meet deadlines.
• Ability to follow oral and written instructions.
• Basic computer proficiency, including Microsoft applications.
• Experience or familiarity with specialty pharmacy, infusion, IG, or chronic care therapies is a plus.

Education and Experience