Pharmacy Technician

Under the immediate supervision of the Pharmacist or Director of Pharmacy Services, is responsible for the preparation, dispensing, and recordkeeping processes of medications.

Professionalism:

·         Maintains certifications and continuing education requirements

·         Participates in Hospital committees

·         Understand and contributes to the overall improvement in quality pharmaceutical care 

·         Practices professional interactions with patients, co-workers and vendors

Clinical Competency:

·         Understanding of billing and insurance processing for outpatient prescriptions

·         Fill automated dispensing machine with required medications

·         Understands computer systems and the integration between systems

·         Able to purchase medications through appropriate channels

Quality:

·         Fills Automated Dispensing Units in a timely and accurate manner

·         Assures medications about to expire are removed and segregated from other inventory

·         Purchases products through wholesaler to assure contract compliance and 340b maximization

·         Maintains an appropriate level of inventory 

·         Assists the pharmacist to assure quality care

Patient Advocacy:

·         Is attentive to processing of refill prescription requests and prior authorizations

·         Utilize appropriate resources for non-English speaking patients, hearing and sight impaired individuals, and/or healthcare illiteracy

·         Clearly communicates to the patient and family at an appropriate level of comprehension

·         Offers to provide a pharmacist resource for patient counseling and medication education

·         Provides timely processing of prescriptions 

Organizational Expectations:

·         Attendance: Attendance is an essential job function; employee comes to work daily, on time, and completes scheduled shift

·         HIPAA: facilitates to maintain patient confidentiality

·         Internal communication: contributes to positive team performance and a culture of service excellence through effective communication, active listening, and respect

·         Interpersonal relationships: maintains appropriate interpersonal relationships with staff, patients, and visitors at all times. Works as a team member with other departments.

·         Safety: Practices workplace safety daily

Employee Engagement:

·         Actively participates in all hospital Service Excellence initiatives and trainings

·         Attends and participates in a minimum of 50% department staff meetings and signs off on review of 100% department staff meeting minutes

·         Completes all required annual education on or before the due date

Knowledge Skills and Abilities:  Individuals must possess these knowledge, skills, and abilities or be able to explain and demonstrate that they can perform the primary functions of the job, with or without a reasonable accommodation, using some combination of skills and abilities and possess the necessary physical requirements, with or without a reasonable accommodation, to safely perform the essential functions of the job.

• Minimal physical effort required with occasional light lifting to a maximum of 25 pounds; stooping; and pick, pinch, type, or otherwise work primarily with fingers
•  Ability to effectively manage considerable mental stress
• Ability to express or exchange ideas by means of the spoken word
• Ability to receive detailed information through oral communication
• Ability to communicate effectively with co-workers and convey information in a clear, concise and accurate manner
• Familiarity with computer and other business machines
• Competent in the handling of hazardous medications and does so as needed.

Qualifications:

Licensed Pharmacy Technician, through training or on-the-job training

Hospital pharmacy experience preferred 

CPhT, Registered Pharmacy Technician or Pharmacy Intern

BLS required