Our Client, an IT Services and Consultant company, is looking for a CyberArk PAM Engineer - Operations, Administration & Automation for their New York, NY/Hybrid location.
Responsibilities:
Job Description/ Responsibilities
This role is responsible for end-to-end CyberArk operations, engineering support, and continuous improvement, ensuring privileged access is secure, compliant, and highly available:
CyberArk Operations & Support
Provide L2/L3 support for CyberArk incidents, troubleshooting issues across: - Vault, CPM, PSM, PVWA, AIM, CCP components
Resolve tickets related to: - Password rotation issues - Account onboarding and modifications - Access and session failures
Maintain daily operations across Tier 1-4 support model
Perform system health checks to ensure platform stability and availability
Administration, Configuration & Engineering
Administer and configure CyberArk platforms: - PAS suite (Vault, CPM, PSM, PVWA) - Alero (secure vendor access) - Endpoint
Privilege Manager (EPM)
Install and upgrade CyberArk components including multi-node setups
Perform onboarding of: - Windows, UNIX, database, and application/service accounts
Manage safes, policies, and access permissions
Automation & Integration
Automate workflows using PowerShell/Python scripting
Integrate CyberArk with: - Active Directory / LDAP - SIEM systems - Ticketing tools (e.g., ServiceNow) - Applications using AIM, CCP, CP APIs