Primary Job Title:
Phlebotomist (Traveler)
Alternate/Related Job Titles:
Location:
Grand Rapids, MI
Onsite Flexibility:
Onsite
Contract Details (Contract roles only):
Position Type: Contract
Contract Duration: 3 months
Start: As Soon As Possible
Shift: Second Shift 1415-2245 Eastern Time Zone
Job Summary:
The Phlebotomist (Traveler) serves as a Patient Services Representative, responsible for collecting high-quality blood specimens and ensuring a safe, accurate, and professional patient experience. This role requires strong phlebotomy expertise, patient interaction skills, and adherence to procedures in a fast-paced healthcare environment.
Key Responsibilities:
The Patient Services Representative represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions.
The PSR draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures.
The PSR has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
The PSR will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information.
Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate.
Under the direction of the area supervisor, perform daily activities accurately and on time.
Maintain a safe and professional environment.
Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
Maintains required records and documentation.
Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
Required Experience:
Minimum of 2-3 years experience required
Ability to provide quality, error free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric.
Flexible and available based on staffing needs, which includes weekends, holidays, on-call and overtime.
Must be able to make decisions based on established procedures and exercise good judgment.
Must have reliable transportation, valid driver license, and clean driving record, if applicable.
Flexible hours required to potentially work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice.
Capable of handling multiple priorities in a high-volume setting.
Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.
Candidate must have reliable transportation to get to/from worksite without issue (bus, Uber, rideshare is not reliable transportation).
Must be available to work whenever scheduled, be on time, and stay for the entire shift.
Nice-to-Have Experience:
Required Skills:
Phlebotomy & Venipuncture
Patient Interaction & Customer Service
Specimen Collection & Handling
Preferred Skills:
Pediatric & Geriatric Phlebotomy
Multi-site Flexibility
Documentation & Recordkeeping
Clinical Workflow Efficiency
Additional Skills:
Strong attention to detail and accuracy
Knowledge of safety and compliance procedures
Ability to maintain confidentiality of patient information
Organizational and time management skills
Ability to adapt to changing environments and priorities
Benefits:
About the Client:
Leading provider of diagnostic information services empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders.
About GTT:
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.
Job Number:
26-02679
Hashtags:
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