Physical Security Coordinator

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer, professional services company, consumer loan originator and servicer, payments processor, renewable energy solutions, and K-12 and higher education expert. For over 40 years, Nelnet has been serving its customers, associates, and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

Coordinates and maintains Nelnet's physical security systems, including electronic access control, video management, and intrusion alarms. Conducts inspections and security assessments to protect associates, visitors, and facilities, and keeps security records and documentation current.

JOB RESPONSIBILITIES:

1. Access Control: Administer electronic badging systems, manage user permissions, and conduct access review.

2. Surveillance & Alarms: Monitor, configure, and maintain video management systems and intrusion detection alarms.

3. Vendor Coordination: Partner with third-party technicians to install, test, and repair security hardware.

4. Inspection & Audits: Conduct routine physical building checks and security vulnerability assessments.

5. Compliance & Records: Maintain safety logs, visitor tracking protocols, and up-to-date facility security documentation.

6. Site Safety: Serve as site safety, coordinating emergency response, safety inspections, and associate safety awareness for the facility.

7. Complete miscellaneous tasks and projects as assigned to support Nelnet.

EDUCATION:

Required - Bachelor's degree or equivalent experience in the security field.

CERTIFICATION & TRAINING (to be completed within 6 months of hire):

Required:

• Security system platform training (badging/access control and video management) as provided by Nelnet or the system vendor
• Nelnet emergency response and incident escalation training
• Physical security fundamentals certification (e.g. ASIS or equivalent), if not already held
• Other certifications or trainings as assigned.

EXPERIENCE:

• Cloud-based camera systems, including camera configuration, footage review and export, and user permissions.
• Basic networking concepts for IP-based security devices (IP addressing, PoE, and network connectivity troubleshooting).
• Integrating access control, video, and alarm systems into a single security platform.
• Working with security integrators and vendors on installs, upgrades and service calls.
• Honeywell security systems access control (badge credentialing, door schedules, alarm and event monitoring, and reporting) preferred.
• Honeywell intrusion and alarm panels and related monitoring preferred.

COMPETENCIES/SKILLS:

Ability to lift and carry 50 pounds.

Ability to push, pull and manipulate loads up to 100 pounds

Ability to stand, walk, bend, and climb stairs or ladders for extended periods as required.

Ability to work on a computer for extended periods of time.

Ability to respond to on-site security and alarm events, including outside of normal business hours.

Valid driver's license and reliable transportation as required for travel between sites.

Access control and video management system proficiency

Vendor Management

Attention to detail and accurate Documentation

Problem solving

Service excellence

Managing multiple priorities

Excellent oral and written communication skills

Working with Microsoft Office products

Ability to learn new systems quickly

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: Benefits & Perks - Nelnet Inc.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Talent Acquisition at 402-486-5725 or TalentAcquisition@nelnet.net.

Nelnet is a Drug Free and Tobacco Free Workplace.

Use of Artificial Intelligence in Hiring

We may use automated or artificial intelligence enabled tools to assist with the initial review of applications, such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information, see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring