We are hiring a Physical Security Systems Administrator to remotely support, configure, and manage enterprise access control and video surveillance systems. This role is responsible for system configuration, integration of site equipment into enterprise platforms, service ticket monitoring, and integrator oversight.
This is not a hands-on installation or repair role. All physical work is performed by approved third party security integrators.
Key Responsibilities:
Configure, administer, and support LenelS2 access control systems
Configure, administer, and support ExacqVision video management systems
Perform system configuration and onboarding of site equipment into enterprise platforms
Access control panels, doors, readers, and inputs
Cameras, recording servers, and storage
Integrate newly installed or upgraded site equipment into centralized enterprise systems
Monitor, triage, and manage physical security service tickets (ServiceNow or similar)
Perform remote troubleshooting and determine when integrator support is required
Coordinate and oversee integrator service calls and break/fix work
Validate system configuration and confirm successful integration after onsite work
Review service reports and ensure proper resolution before ticket closure
Monitor system health, alarms, offline devices, and recurring issues
Support access audits, video evidence requests, and system standardization efforts
Maintain accurate documentation, inventories, and configuration records
Partner with IT/network teams on connectivity, performance, and system access
Required Qualifications:
3–5 years of experience supporting electronic physical security systems
Experience integrating site-level security equipment into enterprise platforms
Experience monitoring and managing support tickets in an enterprise environment
Understanding of IP networking basics (VLANs, bandwidth, connectivity)
Experience working with security integrators or managed service providers
Strong communication and documentation skills
Nice to Have:
Experience supporting multi-site or global environments
Vendor or manufacturer training in LenelS2 or ExacqVision
Familiarity with ITIL or structured support and change management processes
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.
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Numbers & Facts
Location
Atlanta, GA
Salary
$65–$67 Per Hour
Skills
Access Controlunmatched
Change Managementunmatched
Communication Skillsunmatched
Documentationunmatched
Enterprise Protectionunmatched
IP (Internet Protocol)unmatched
ITIL (IT Infrastructure Library)unmatched
Identify Issuesunmatched
Inventory Reportsunmatched
Network Connectivityunmatched
Onboardingunmatched
Physical Securityunmatched
Protective Servicesunmatched
Security Equipmentunmatched
Security Monitoringunmatched
ServiceNowunmatched
Surveillanceunmatched
System Integration (SI)unmatched
System Validationunmatched
Systems Administration/Managementunmatched
Testingunmatched
VLAN (Virtual Local Area Network)unmatched
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