Overview:

Join the leader in providing smarter solutions for a safer world. 

 

The property technology space is growing rapidly, and Kastle Systems is leading the way.  Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Please visit Kastle Innovation to learn more about our products and services.

 

The TechOps Programmer (Security Systems Programmer) is responsible for programming all security configurations; providing technical and programming support to other departments as required; maintaining and refining existing procedures, programs, and policies; and staying abreast of new technologies and techniques concerning software-related subjects and new Kastle products. Also included are the ability and tendency to see, formulate, and implement solutions to administrative, technical, and operational problems.

 

Our success is driven by the combination of advanced technology and talented people. We are proud to be a Certified Great Place to Work®, recognized for a culture that prioritizes both professional excellence and employee well-being. In addition to a great work environment, we provide a comprehensive benefits package including medical, dental, and vision coverage, a 401(k) plan, and generous paid time off. Our offerings also include tuition and training assistance, BrightHorizons lifestyle assistance, life and disability insurance, and wellness programs. For more information on what it's like to work with us, please visit Life at Kastle.

 

 

Responsibilities:

Essential Functions

• Executes the requests for special applications programs by Operational Departments and Management Team.
• Programs security systems as required.
• Writes, maintains, and updates program, procedural, and training documentation.
• Perform testing of systems as required over the phone with the Installation department.
• Troubleshoots equipment or system problems.
• Documents all testing.
• Develops new templates using PHP scripting to promote efficiency, accuracy, and data integrity.
• Performs special projects as assigned by the Tier II leadership.
• Advises co-workers of best practices, including requiring proper circumstances for system activations and programming requests.
• Provides support and training for other Kastle Regional offices.

 

Qualifications:

• High school diploma
• Degree or certification or equal experience in one of the following: data entry, management information systems, program design, hardware maintenance, operating systems.
• Two years’of professional experience as a computer technician or computer programmer; or four years’ experience on an IBM or Macintosh compatible personal computer.
• High math/logic aptitude scores.
• Broad knowledge of Microsoft Office programs.
• Excellent documentation/technical writing skills.
• Ability to interface and communicate with co‑workers in a clear and professional manner.
• Good typing skills and ability to operate a standard computer terminal and keyboard.
• Work scheduled on‑call shifts and be ready for instant emergency response 24‑hours a day.

Other Eligibility Requirements:

• Must be able to meet and maintain various certifications, licenses and/or registrations, in accordance with applicable state laws and as required by the electronic security regulations in the state (s) worked.

Company Overview:

Kastle Systems is the leader in managed security, with a track record of introducing innovative technologies to serve over 460M square feet of real estate globally. Clients span the commercial and multifamily real estate, education, and construction industries and the customers they serve. Delivering a world class customer experience drives everything we do, and Kastle’s mission is to be our customers’ best service provider and to ensure that their security the most effective, efficient and convenient. Kastle's integrated security solution, including access control, video, and remote video monitoring, significantly reduces costs and improves the critically important 24x7 performance for building owners, developers and tenants.

Equal Opportunity Statement:

At Kastle, we believe that diversity makes us stronger -  at work and in the world.  Kastle Systems International, LLC is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, marital status, pregnancy or any other basis protected by applicable federal or state laws.