ROLE AND RESPONSIBILITIES:
- Assist patients with exercise and modalities in clinic
- Assist Physical Therapist in writing home exercise programs
- Maintain cleanliness of clinic by cleaning equipment, tools, tables, laundry, etc.
- Schedule patients, answer phone calls, verify insurance benefits, obtain prior authorizations and complete other basic clinic administrative tasks independently or with occasional oversight
- Input daily billing independently and follow up on claims as assigned
- Maintain current knowledge of majority of insurance requirements for authorizations, billing, etc. Assistance required for more complex insurance/authorization situations
- Provide crutch training and scooter training as assigned
- Communicate with referring physicians for records requests, progress notes, etc.
PREFERRED EXPERIENCE
- Front Desk / Administrative experience in Fitness or Medical settings
- Personal Training experience
- Leadership experience (e.g. individual or small group coaching, small group management, sport’s coaching, etc.)
SCHEDULE:
- Monday through Friday. Individual shifts are typically 8 hours.
- Occasional Travel between clinics as needed.
QUALIFICATIONS, SKILLS & REQUIREMENTS:
- Relevant experience in a Front desk/Administrative Role OR a Bachelor’s degree in Exercise Physiology, Biology, Kinesiology, Psychology is required.
- Must possess excellent verbal and written communication skills as well as interpersonal skills with patients, staff, and other healthcare professionals.
- Clear written and spoken communication
- Able to relay clear and detailed messages
- Able to take initiative and complete tasks with little direction
- Efficient time management
- Ability to handle stressful situations and maintain pleasant demeanor
- HIPAA compliant
- Comfortable working in a fast-paced environment
- Proficient in PC software/operations
- Motivated
- Punctual
- Team player