Ansible, Application Programming Interface (API), Automation, Configuration Management, Continuous Deployment/Delivery, Continuous Integration, Event Correlation, IT Service Management (ITSM), Incident Management, Instrumentation, Inventory Management, JSON, Machine Tool, Network Operations Center, Noise Reduction, PostgreSQL, Production Management, REST (Representational State Transfer), Reporting Dashboards, SNMP (Simple Network Management Protocol), ServiceNow, Systems Administration/Management, Writing Skills
Platform (Dev) Engineer - Remote
Indent ID: SF_OP_205310-2-1
Sell Rate: 70/hr
Remote / WFO / Hybrid:Remote. Ideally, Central/Mountain/Pacific TZ hours availability 8am onwards.
Hire Type (FTE/Contract): Contract
Project Duration: 12 Months
Expected Start Date: ASAP
Platform (Dev) Engineer
We are seeking a mid-level Platform Engineer (5+ years of relevant experience) to configure, instrument, and operationalize Flexential's enterprise Observability platform. This role is focused on the LGTM stack — installing, configuring, and maintaining Grafana, Mimir, Loki, Tempo, Prometheus, and OTel collectors (or Grafana Alloy) — and on building the monitoring and observability workflows that support 40+ data center facilities and a broad range of infrastructure and application teams.
Responsibilities
• Install, configure, and administer the full LGTM stack (Loki, Grafana, Tempo, Mimir) in Kubernetes environments
• Build and modify Grafana dashboards as code (JSON), including pre-built dashboards for infrastructure, application, and facility teams
• Author and maintain Prometheus scrape configurations (YAML) for diverse device and application targets including SNMP, REST API, and OpenTelemetry sources
• Help define and implement end-to-end Major Incident Management (MIM) workflows integrating Alertmanager, ServiceNow, and CMDB
• Help identify and implement AIOps capabilities including anomaly detection, event correlation, and alert noise reduction
• Build and maintain Terraform and Ansible configurations supporting platform deployments and configuration management
• Develop GitLab CI/CD pipelines for automated delivery of platform configuration changes to Central and Edge stacks
• Help onboard infrastructure and application teams to the platform, providing YAML templates, scrape profiles, and dashboard standards
• Contribute to observability platform runbooks, onboarding guides, and architecture documentation
Required Skills
Python and YAML — 3+ years of automation scripting, configuration authoring, and pipeline development
• Terraform and Ansible — 2+ years in a GitOps model; Infrastructure-as-Code (IaC) and configuration management experience required
• Kubernetes and Helm — 2+ years deploying and managing production workloads; LGTM stack experience in Kubernetes strongly preferred
• PostgreSQL (or similar)— 1+ years of administration and platform integration experience
• GitLab (or similar) — 2+ years of CI/CD pipeline development and GitOps workflow management
LGTM stack (Loki, Grafana, Tempo, Mimir) — Strong experience with hands-on installation, configuration, and administration required; this is a core requirement
• Grafana — Experience authoring dashboard JSON, configuring data sources, and building alerting rules
• Prometheus — 2+ years writing scrape configs, configuring service discovery, and managing remote_write pipelines
• OpenTelemetry — 1+ years configuring collectors, working with OTLP pipelines, and understanding SDK instrumentation concepts
• MIM workflow design — Experience designing and implementing end-to-end incident management workflows based on ITSM standards
Preferred Skills
• Prior experience integrating observability platforms with ServiceNow for alert-toticket automation
• Familiarity with Zabbix for device auto-discovery and inventory management at scale
• Experience with AIOps tooling for anomaly detection and event correlation
• Experience with secrets management integrations using CyberArk and Conjur