Player Services Attendant

Troon
  • Bedford, New Hampshire
    30+ days ago

    Job Description

    Manchester Country Club, located in Bedford, NH, is pleased to announce an excellent career opportunity for a Player Services Attendant! We are seeking a motivated individual who is interested in contributing to a positive experience for our members and guests while continuing to grow their knowledge of golf club operations. As an associate of Troon, you’ll contribute to a global leader in golf and community management.   

    Overview:

    The Player Services Attendant is responsible for delivering exceptional service to club members while supporting daily golf operations. This role focuses on member interaction, course readiness, and maintaining the highest standards of cleanliness and professionalism throughout the golf facility. 

    Essential Responsibilities:

    • Greet and proactively assist members to ensure a welcoming, service-oriented experience
    • Build positive relationships with members through attentive and courteous interaction
    • Perform bag room duties, including handling, storing, and cleaning golf clubs
    • Pick the driving range, clean golf balls, and maintain range presentation
    • Clean, stage, and park golf carts to spotless standards and ensure proper charging
    • Maintain cleanliness and organization inside the bag room and surrounding golf shop areas
    • Uphold a neat, professional appearance of all player service areas 

    Qualifications:

    • Strong customer service and communication skills
    • Knowledge of the game of golf and golf etiquette
    • Ability to work in a fast-paced, outdoor environment
    • Attention to detail with a commitment to cleanliness and presentation

    Scheduling:

    Seasonal position running April through November.

    Income:

    • $8.00 per hour base pay 
    • Additional income through member gratuity
    • Tips are pooled daily and distributed based on hours worked
    • Total hourly earnings, including tips, may average up to approximately $15.00 per hour, depending on hours worked, member volume, and service level 

    Benefits & Other Compensation: 
    This position includes eligibility for the following benefits, subject to applicable plan terms: 

    • Healthcare Benefits – Medical, Dental, and Vision coverage 
    • Retirement Benefits – 401(k) with employer match (19 years of age and older) 

        Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.  

        About Troon:  

        Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.   

        Numbers & Facts

        LocationBedford, New Hampshire
        Websitehttps://www.trooncareers.com/careers

        Skills

        • Communication Skillsunmatched
        • Corporate Policiesunmatched
        • Customer Experienceunmatched
        • Customer Support/Serviceunmatched
        • Detail Orientedunmatched
        • Documentation Planunmatched
        • Operational Supportunmatched
        • Operationsunmatched
        • Service Deliveryunmatched

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