Are you passionate about making a difference? Do you enjoy speaking with people and have excellent communication skills? Join our team as a Work-from-Home Call Center Agent, where you'll play a vital role in supporting non-profit organizations by processing donations.
Responsibilities:
Handle inbound and outbound calls to process donations for various non-profit organizations
Provide excellent customer service to donors, addressing their questions and concerns
Accurately enter donor information into our database
Follow up with donors as needed to ensure satisfaction
Meet and exceed performance metrics to qualify for advancement opportunities
Requirements
Basic Requirements:
High school diploma or GED
6 months remote or 1 year on-site experience
Solid communication skills
Windows 11 proficiency
Quiet home setup and flexible schedule
Technology Requirements:
Windows 11 ONLY – No Chromebooks or Apple
16 GB RAM computer is preferred
Dual monitors(highly suggested)
Noise-canceling USB headset(not required during application)
Hardwired internet connection ( not required during application )
Benefits
Work from the comfort of your home
Starting pay of $0.25 per talk min (average is $12-15/hour) (with increased opportunities)
Opportunities for advancement based on performance
Supportive team environment
If you are dedicated, empathetic, and eager to support important causes, apply now to become a part of our team!
Numbers & Facts
Location
Buffalo, New York
Skills
Call Centersunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Fundingunmatched
High School Diplomaunmatched
Non-Profit Fundingunmatched
Nonprofitunmatched
Performance Metricsunmatched
Pledge Driveunmatched
Work From Homeunmatched
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